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November 2023 by William Ward
I had by far the easiest and most pleasant experience of my life at Gerald Nissan in aurora. Luke Smiley, the general sales manager went out of his way to not only meet all my needs with the purchase, but ensured I was comfortable and set when not dealing with employees at any given time. I cannot praise Luke enough for his kindness, work ethic and professionalism with his job. I highly recommend anyone to visit this dealership with your purchase needs and ask for Luke specifically to ensure you’re taken care of. If I could give 10 stars I would!
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November 2023 by Shpresa Ismajlaj
Hey there, I just had the most incredible experience at Gerald Nissan North Aurora, all thanks to the amazing Luke Smiley! He's an absolute superstar and went above and beyond to help me find my dream car. Luke's knowledge, professionalism, and genuine enthusiasm made the whole process a breeze. If you're in the market for a new ride, I highly recommend visiting Luke at Gerald Nissan North Aurora. Trust me, you won't be disappointed! ??"
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November 2023 by Visar Hajrullahu
I had an exceptional experience working with Luke smiley at Gerald Nissan, North Aurora, Luke's knowledge, professionalism, and friendly demeanor made the car buying process a breeze. He patiently answered all my questions and helped me find the perfect vehicle. I highly recommend Luke and the dealership for their outstanding customer service and expertise. Thanks to Luke, I'm now a proud owner of a Nissan, And I couldn't be happier with my purchase.If you visit Gerald Nissan North Aurora ask for Luke Smiley!!!!
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November 2023 by 600 lyrical
We bought a used vehicle from Gerald Nissan. Our salesman was Mo, but we also worked with Bob. Mo was very friendly. We felt no pressure from him to buy. He was attentive to our needs and to the little details through the entire process, even after we bought the car. He followed through on what he had promised to do for us. Buying the car was very smooth and seamless. Now, we are also in the market to purchase a second vehicle, and we would feel very comfortable to buy from Mo again.
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October 2023 by Cole Hoofnagle
Had an excellent experience purchasing my first new vehicle. Jose Valdovinos was a huge help answering all of my questions and the general manager Tamer went above and beyond when they couldn’t find the color I wanted. All around excellent experience - I’ll be back for my next vehicle!
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October 2023 by Raquel
In March of this year I was looking for a used car. Once I found this dealership I went through the reviews to see what kind of dealership I would be doing business with. I believed I had found a respectable, honest and helpful dealership - I was severely mistaken. I had made the decision to buy a 2004 used Honda Accord through the salesman Nate Berg. At the time everything seemed great and I was very excited to have finally found a car that would work for me, they even had me bang the gong which had me excited! The gong may as well have been singing out what a horrible decision I made. I had been assured that the car was thoroughly inspected by their garage. After blindly believing them, in May I was driving down a street when the car SHUT OFF AND THE BRAKES STOPPED WORKING. After reaching out to Nate Berg and Bob Smiley I was advised to call a tow truck. After a week of back and forth, Nate Berg told me to have the car towed from Chicago Ridge to Aurora and he would be able to further assist. Once I was there, I was brushed aside with no second thought given to me. The car was not even taken off the tow when I was told they did not have the proper equipment to see what was wrong with the car, so from the beginning I was lied to and my safety was put at risk. Thank goodness for Valley Honda who took the time to help and PROPERLY inspect the car. If you work hard and value your money and life please do not fall for these snake oil salesmen.
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September 2023 by Michael Bernick
Bought my (used) van in July. As I'm driving home I notice 3 headrests missing in the back. Contact the salesman and now we're at Sept 8th and despite me giving ample reminders I am still missing 3 headrests. I would give 5 stars bc this place is the best to buy cars but make sure you have everything bc once you're gone you're forgotten
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September 2023 by Mandy Drew
We highly recommend this dealership! We worked with Nate and he was very friendly and knowledgeable. He also took the time to get to know us instead of just being all business. He was willing to work with us on a price that we were comfortable with. He even called to follow up the next day to make sure everything was going well and that we were happy with the car. We would definitely work with him again and will recommend our friends and family do the same. Thank you Nate and the rest of the staff for such a great car buying experience!! ☺️
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July 2023 by Adrian Hernandez
So I bought this car couple of weeks ago. With my hectic schedule it was hard for me to find a car. Christian Guzman was the person who helped me out, he was very attentive and showed me many car options all to my needs and wants . It took me about a month trying and looking at cars but with Christian made things so much easier !The process was so smooth and I am very happy with my car ! Thanks for everything!!
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July 2023 by Stanley Danso Anyimadu
This is one of the best places I have ever shopped for a car from. They have great customer service and all the employees are super friendly. When you get there, tell them you are looking for Beko, great guy!!!!!!
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July 2023 by gidestone manuel
It’s a nice place to buy a car. This is the second time we’ve buy a car here and I can say the sale personnel’s and all the staffs are very receptive and welcoming … I must assure you is the best place to get a car if you are in Illinois .. Thank You
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July 2023 by Dianne Opperman
I had a good experience at Gerald Nissan in North Aurora today. Adam was friendly, knowledgeable and willing to work with me on getting to a sales price I was comfortable with. Love my new blue Rogue!
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June 2023 by Sherri Olsen
Our experience with Gerald Nissan was top-notch! We were greeted enthusiastically by Randy Harloe who was able to explain the differences between a few different models we were exploring the options on. His knowledge and expertise helped us to choose the perfect vehicle for our family. The dealership had adequate inventory with a variety of trim packages and that helped us immensely! I love to see and learn about the difference packages to see which will best fit our lifestyle. We will definitely recommend Gerald Nissan to our friends and family for the excellent service and help from Randy, as well as the extra peace of mind with the Gerald warranty. Thanks for a great experience!
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June 2023 by Angelina Vilchis
I came into with no intention of buying a new car, but Jose Valdovinos convinced me quick. He was thorough and thoughtful with he whole process and made it easier to understand. He answered all my questions and I didn’t feel pressured or uncomfortable as I have felt at other dealerships, 10/10 recommended Jose Valdovinos!!
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June 2023 by Eman Aly
Mo El Touny was amazing. I had a wonderful experience and I always do. But this had to have been the best because I bought my dream car. I think I bought my forever car. And this was a significant purchase. I’m on my way to financial independence since my divorce.And Mo made the process so smooth. As did the general manager and the finance manager.I can’t thank them enough. I am for ever grateful to the Gerald family. I have always bought my cars here and I will always buy my cars here. Everyone here treats me like I’m family.
