Petco is a health and wellness company dedicated to improving the lives of pets and their owners. The North Aurora location offers a wide selection of brand-name pet nutrition products and supplies for various animals, including dogs, cats, birds, and fish. Customers appreciate the full-service grooming and veterinarian services provided by qualified professionals. Many reviews highlight the excellent grooming services, noting that the groomers are fast, friendly, and skilled, creating a stress-free experience for pets. While the grooming staff has received praise, some customers have raised concerns about the cleanliness of the restrooms in the store, specifically mentioning issues with the lack of a working sink and general sanitation. Additionally, a customer expressed frustration over the charge for bags at checkout, feeling it should be included in the cost of doing business. Despite these complaints, many shoppers enjoy visiting Petco with their pets, appreciating the atmosphere and the ability to bring leashed animals into the store. Overall, Petco is seen as a valuable resource for pet owners, though there are areas for improvement regarding store cleanliness and customer service policies.
I love this petco in North aurora. They do everything with no complaints!!
June 2024
Awesome service. Anna was the gal helping me choosing the right e collar after my dogs oral surgery. She's amazing and truly cares about pets
May 2024
Their groomers are the best we've found in the area. Price is about the same as other places but they're much faster and quality is great. We had issues where another local groomer injured our dog twice (cuts) but have had no issues here and have been going here for years now!
