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“Customer Service was excellent. Shane Collymore is friendly and answered all of questions with a smile. I would return to that location because of him. Keep up the good work Shane! Enterprise is lucky to have you.
Art D.”
“Needed to rent a car because my wife took cars to her mother’s. Went to Avis in Libertyville on 137 and was not disappointed. Ash helped me out and put me in a luxury car as an upgrade at the same cost as my original agreement. Car was fantastic, and I will continue to run cars from this location only.”
“This gem is hidden at the Ford Dealership in Highland Park. When I arrived I was greeted by Abe who was courteous and friendly. He then provided me with the cleanest car I have ever seen in my life. a Kia Hybrid. Return was quick and easy. I highly recommend.”
Open 24 hours
3838 Grandview Ave, Gurnee
Car Rental
“Great place to rent a car from very clean and drives very smooth I got the Honda fit for 2 days and nice cold ac driver well and easy payments through cashapp would highly recommend”
“Avis Car Rental in Highland Park:
Excellent service and excellent SUV in great condition (Chevrolet Equinox). The SUV was clean and smooth to drive (I believe it was from 2022). The overall experience was very plesant; the day I returned the SUV the person in charge invited me a cold water bottle because it was hot outside. What else can I say? ? Great service received in the Highland Park Agency! I will definitely come back!”
“Avis in Gurnee was great! Excellent customer service and the staff helped us remedy a problem we had from our rental that had been picked up at MDW. Highly recommend Gurnee Avis!”
“I can't say enough good things about Shane and the entire team at Enterprise. Being without my car for three months was incredibly stressful, but they made the situation so much easier to manage. From day one, Shane took the time to explain everything clearly, answer my questions, and make sure I understood the process every step of the way.
What stood out most was how genuinely kind and caring everyone was. I never felt like just another customer—they always treated me with patience, respect, and understanding. During a difficult time, that level of customer service meant a lot to me.
Thank you, Shane and the Enterprise team, for taking such great care of me. Your professionalism and compassion did not go unnoticed, and I truly appreciate everything you did to help me get through those three months. Highly recommend!”
“My requested vehicle was not available during pick up but The manager was kind enough to accommodate our needs by giving us a vehicle that was of higher rental price than what we reserved…”
“Wonderful experience! The staff was very pleasant and accommodating. I was eligible for an upgrade, however, at this time it may not be possible. Fortunately, they made it happen!
This is the only location that my family rents from. Thank you!”
“I helped Christy drop off a toyota she said she rented from there only problem it had South Carolina plates on it same place Dukes Auction Group is from South Carolina. Either way i made sure i took pictures so nobody accussed me of anything. Enterprise has always been a great place to rent cars from. I have renred from them in the past. I tease people saying maybe Navy seal or Admiral Rave have connection with Enterprise its a Navy thing just fun in Thanks i know we did rent a white chevy.”
8AM - 6PM
1440 S Milwaukee Ave, Libertyville
Car Rental
“I am Physican for locum in Chicago,I do not write reviews , but if some one goes above and beyond the you owe them I guess.I rented my car from Hertz OHARE (ORD), APPLLE CAR PLAY was not working, and too risky to drive in Chicago snow and ice, Lady working(pleasant AA) at Hertz Libertyville was kind to fix my problem and I was able to drive tension free,I owe her a thank you hug.And blessings. Dr Ahmed”
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“Just wanted to leave a review for this location and for Shane, she helped us find a premium SUV that fit 8 people at a reasonable price. It was short notice and she helped us out during a bind. She was friendly and courteous.”