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December 2023 by Lela Kropp
The staff is very helpful the storage unit areas are always clean check in and out were super easy. When at our storage unit we were not bothered and I really appreciate that!
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October 2023 by G S
The unit was good. The staff was friendly and capable. And the access was easy.
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September 2023 by Juan Laracuente
Customer service was a phenomenon. I was treated with special care and was explained the process and the prices of each storage place. Love the service.
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August 2023 by Anita Hauer
Tammy was VERY helpful! She was efficient and informative about how to store items in an outdoor facility versus climate control. She was personable, which is hard to find in customer service nowadays. We haven't moved in our stuff yet, but if this is day one of customer service I am all for it.
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July 2023 by Veronica Collins
Tammy ans Erika were great to us!
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June 2023 by Veronica Lynn Willis
Tammy ans Erika were great to us!
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May 2023 by Steve McDonnell
Applied for storage facility over the internet. Process was simple and quick. Received texts confirming acceptance along with an email containing instructions.
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May 2023 by Trentyn Tyson
Really great customer service and easy to move in
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April 2023 by Teresa “Teresa” M
I met Tammy at the office after I had reserved online. She was the best and most thorough communicator of the processes from start to end.It is the frontline of the company I respect. The back offices, corporate offices are just a mask.The unit itself was a setup from the one I originally reserved fot just a few more dollars. Yay.If I ever need to hire a frontline person I will try recruit Tammy.
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December 2022 by lisa mays
Best service ever from Tammy @North Chicago location
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August 2022 by Mark Davenport
The staff that manages the facility in North Chicago, IL are fantastic. Great attitude that made you feel welcomed to rent at this location.
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March 2022 by Chris Irwin
The onsite managers were very helpful. I will be back if I need storage.
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December 2021 by Mark Volpe
Tammy was wonderful. She made everything easy and stress free!
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November 2021 by John Baker
Updated facility. Staff is excellent
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October 2021 by David Cook
Well, I have received this survey less than 24 hrs after I rented. So I can only comment on the booking part. I did not book through CubeSmart directly because there were offers available through marketing partners that saved me 35% off of CubeSmarts best offer. So far the check-in process has been good. The facility seems safe, secure, and clean. So we'll see.
