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January 2024 by Laura Bowen
Called Fort's on a Saturday when the car wouldn't start. Miguel was very helpful. Suggested I bring it in so it could be looked at on Monday. Gave me a loaner car to use. Miguel kept me updated on the progress. Great service
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January 2024 by Kaleb Sosamon
Been shopping at Forts for over 8 years now. I have purchased 5 vehicles there over the years and as always they got me exactly what I needed and wanted without trying to pressure me into another vehicle. I even waited 6 months just for the exact Sequoia I wanted to become available and once it did I got a phone call. I will continue to do business at Forts for years to come!
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January 2024 by Helen Agnew
What a great experience at Fort Toyota Service! I brought my car in for an oil change. It was top notch. They corrected some issues the last person who changed it created and I left confident it was done correctly and I paid much less than I expected. I will be using Fort Toyota for all my service needs moving forward!
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January 2024 by Terry Lynn
Fast, efficient service. They performed a full vehicle inspection and changed my wiper blades in 40 minutes. I will keep going to Fort’s for all my service. Keep up the great work Fort’s team.
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November 2023 by Chelesee Johnson
This dealership made test driving and purchasing our new vehicle a seamless process! Prior to test driving we advised them what vehicles we were interested in and upon arrival they had the vehicles pulled up/ready to go and also had full print out of car fax info readily available. We worked with Dustin and he was able to provide detailed vehicle specifications, highlighted features, ownership history and answer our questions diligently. Ray made the closing/finance process quick, informative, and had everything ready to go before we even got into his office! Would definitely recommend working with both Ray and Dustin if you are in the market for a new or used vehicle!
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November 2023 by Pam Pavlik
Excellent experience, as always! How often can you take your 13 year old car to a dealership for an oil change, and walk out with only your receipt? No suggestion or advising that you need this, and this and that? Uh, never - unless you go to Fort’s Toyota in Pekin! Excellent service, professional and friendly, experienced technicians, great service manager and fabulous front desk people!
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November 2023 by linda calvert
Car buying is hard. But Kevin and everyone else we interacted with made it painless. They have offered their ongoing support for us and our new vehicle and I am sure we will be taking advantage of that. This is our third Toyota and we couldn’t be happier with the service we get from Fort’s. Good people.
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November 2023 by Mike Mettel
Best experience yet! Polite efficient service staff. Work done quickly and correctly. Excellent waiting area! What more could one ask for? Great Job by all!Thank you!
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November 2023 by Aaron Flynn
I've bought 2 vehicles here and will be with Fort's for life. The sales team is straightforward and friendly. The service team is professional and courteous. Even scheduling is awesome, by being flexible and happy to work with you.Side note: the office turned into a kids room is so helpful on days I have the kids and a car appointment. Thanks for being so accommodating and good with my hellions."10/10 would car here again"
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October 2023 by Heather Greiner
Fort's was great for my first service on my new car. Aiden was polite and got me squared away quickly. I appreciate that I wasn't spoken down to or treated like I was less than, something I regrettably can't say about other service centers.When I scheduled my service Dylan informed me that the average wait time would be 45-60 minutes and they were done early! I look forward to having my car serviced at Fort's in the future.
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October 2023 by Meghan Hand
Easy to schedule the appointment via the app. Staff were friendly and offered snacks/beverages. Service was thorough and just the amount of time expected. Was informed by technician that the engine filter was dirty and shown my filter and asked if I would like to replace it. Price of all services reasonable.
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October 2023 by Beth Wooten
Their Service department is top notch! They are all super friendly and take the time to explain what was done. What needs done for next time, and what to keep an eye on. The sales team does great work too! They work very well with my husband when he was purchasing his 2023 Tundra. We plan on using Fort for all of our vehicle purchases and definitely for maintaining them!
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October 2023 by Ron Cochran
The honesty and integrity of the establishment is what drew us to the Forts family business. We have always been treated with respect and genuine kindness from everyone there. Sales and service are always top notch. The ladies at the reception area always kind and friendly. These things are important to us and that is why we will continue our relationship with Forts Toyota!
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October 2023 by Fredr Eertmoed
I just want to let everyone know how great Fort’s Toyota of Pekin Illinois is. I have been doing business with them since 2013. They are the very best people to do business with. I want to thank the service manager and the mechanic that helped me today. All of the employees that work there are all very professional and very knowledgeable. Toyota vehicles are always the best vehicle that a person can buy . Thank you so much .
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October 2023 by Cindy Carrington
The 2023 Toyota Sienna we purchased was all ready when we picked it up and the paperwork only took a few minutes to complete because they had everything ready. Our salesman Kevin Carrington was very courteous and helpful, he has a lot of knowledge of these new vans and all they have on them. Great dealership to work with. We love our new Sienna.
