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August 2025 by Maureen Chacon Batts
North Riverside agent Jorge C. is simply one of AT&T's best!! The switch from T-Mobile was challenging and tedious, and I had to return to the store twice for him to resolve the transfer issues. He was extremely helpful, and I was very impressed with his patience, politeness and professionalism throughout the entire transfer process. As someone with a 30-plus-year customer service background, I always make it a point to observe the demeanor of the person who's assisting me, and he passed with flying colours. He definitely deserves a FIVE-STAR rating.
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July 2025 by Michael Garcia
She explained everything very clearly and quickly. Very good service.😘
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June 2025 by Laura Culafic
Zayra was awesome and helpful
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May 2025 by Vanessa Ruiz
Zayra is very professional and goes above and beyond to make sure you leave the store satisfied with your AT&T experience! Will be doing all of my future business with her.
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May 2025 by Lawrence Ventresca
knowledegable and helpful staff could use more help
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May 2025 by Erika Dely
Really frustrated with this branch. I made an appointment 5 days prior to coming and moved my schedule to do so. I got a call from one associate who I called back and told me he was expecting me at 10am the next day. I arrive to the store and there is a line. I purposely go to the back because I have an appt. and we enter. The ONE employee who I feel for starts helping people so I quietly wait not saying anything. Finally he asks what everyone needs and I say I have an appointment and apparently the associate who was “expecting” me was not there today. He then told me he could help me after he helps everyone else who does NOT have an appointment. I honestly was confused and asked for clarification and his attitude just irritated me which he no doubt had because he was alone with a ton of clients. And I no doubt had because I was there for MY APPOINTMENT someone confirmed. Perhaps more staffing is needed so one employee doesn’t get the brunt of work + attitude from people like me who are annoyed that they have little time in their day and are then put behind the people who just showed up when you tried to make an appointment. I wanted to sign up for Internet and leave xfinity + a new phone and I left just annoyed and more behind in life. I literally have a voice message confirming my appt. And the associate told me he was expecting me. If he was expecting the other guy to help me at 10am with a line of eager people perhaps he could have explained that both me and the associate that was working today.
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May 2025 by Jacob Trader
Zayna helped with trade-ins. So helpful and wonderful!
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May 2025 by Robert Rocha
Zayra was awesome, she helped me set up my new phone. Great girl very knowledgeable and friendly, definitely recommend asking for her
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April 2025 by Sherri
Zayra was extremely helpful and patient. She took her time explaining things and answering all of our questions. She was a pleasure to work with.
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April 2025 by Robert Rodriguez
Great service best AT&T store in my area
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April 2025 by Helen Brownfield
ZayraG was very helpful at the north riverside store. She explained new features, upgraded my plan and patiently transferred my data. Thank you.
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April 2025 by Deborah Franklin
Zayra was a big help to me. She used everything she knew to activate my new phone since my old one had died. It would not charge so she went the extra mile to get the new one activated. She did not give up on me. She even went so far to give me an avenue to try to get my old phone to charge. With her help I was able to get the old phone charged up to transfer my data to the new phone. Her expertise and knowledge is awesome
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April 2025 by Joann Magana
Had awesome experience with Zayra she is wonderful very helpful extremely worth having her as customers service in helping g customers she was a great help in my time of need. Need more agents like this 🩷🩷🩷🩷🩷🩷
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April 2025 by Agime Memed
Zayra was the salesperson to help me by explaining the promotional upgrade offer. Also went into detail regarding gigabytes of the phone and helped me pick a phone that would best suit me.
I am very pleased with the service I received, and she was patient, resourceful and answered all my questions.
She also transferred all of my information and guided me on how to do it.
exceptional service thank you
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March 2025 by Jay Curtis
I walked into this store and was greeted right away. I didn’t wait long at all before I was seen and taken care of! The employees at this store are strategic and good at getting the customers in and out! They all were friendly and welcoming! I would definitely visit this location again! Thank you all!
