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“Very knowledgeable, personable and professional staff! Didn’t feel scam vibe like I have experienced at other similar establishments. Seemingly trustworthy and credible. Highly recommend!”
“Great place! I’ve visited twice for different reasons. They’re very reasonably priced, super fast and do quality work. Plus the gentlemen who have helped me out were super cool. Give them a shot, their high ratings are well earned.”
“They are very pleasant and always happy when I come. I appreciate when people are like their job and are willing to help. Thank you Brianna for all your help. I will be back for my upgrade.”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
“Jeremy is a top notch Verison representative willing to help out an entire family. Multitasking and getting everything done, answering all your questions, and taking care of all your needs. I just switched from another carrier and we are very happy with the plan we got. I would recommend all of my friends and family to go to this store specifically with Jeremy.”
“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
“Feel bad for forgetting his name but looking at the reviews I’m pretty sure I was serviced by Abel. Great service. Very clear and concise while also making conversation during our wait. Amazing service!!”
“Erick was very very helpful today helping me with upgrading my phone. Very knowledgeable and friendly he answered all my questions making this the best experience I’ve ever had purchasing a new phone .”
“Stefani was totally amazing even though I went in at closing time. Didn't rush me and walked me through everything and even showed me how to save a ton of money. I will be using this as a home Boost Mobile store even though I live in Arlington Heights. She was very helpful and very sweet and had a smile the entire time. She even said hi the second I walked in which never happens. She saved me staying with Boost because I was thinking about switching! Plus you can’t beat the prices at this location. My nearest boost try charging me double the price.”
“Julianna Monarrez took care of me and my mom today. She did an excellent job helping us understand our new plan and even got us Apple Watches with our new iPhones! She’s very pleasant to talk and gave us a few laughs! She’s the best person I’ve talked to AT&T and deserves a raise!”
“Found myself going back there after getting ripped off by Verizon. Never forgot good service. First thing I asked was is this the same owner from 5 years ago, yes she said.Once I needed a phone repaired and he sent me to a shop. Not selfish, not trying to push a phone just honest to goodness help. And so I return, permanently. Lesson learned, when you find good people stick with them.”
“Jazmin is the best, very professional and knows what she’s doing. Thank you Jazmin for making my family happy for the holidays! We’ll be back :) My baby is too happy with his new device”
“My project to report is the replacement of a digital hard drive with a solid state one. The target here is a ten year old Mac mini. The technician had it over the weekend and returned it after five days. Data restoration was not requested nor was it done. I supplied the replacement drive. The install was successful. The data recovery I performed without his assistance. Very happy with the speed and the final price of the finished project. My thanks!”
“Hands-down, best service I ever received. They were efficient quick so sweet so nice so respectful got me on the road quickly. I cannot say enough about this store. Just an amazing experience. I’m definitely coming back.”
“These people are fantastic they can multi task on the multi task he worked on my issue for two and a half hours. Omar and Stephanie are the best. I won't go anywhere else.”
“I came back in to add to my Google review because Jack did such a wonderful job with me. He ordered me a Google Pixel 8 Pro and it was free with my trade in. He put all the information from my old phone on my new one. Jack is the best!”
“I went to solve a problem and they treated me very well. They explained everything to me and I left very satisfied. The agent who helped me is called Alejandro, I think, an excellent person.”
“Great visit! I’ve been struggling with my phone and able to access my hotspot feature. Calling the regular customer service got me nowhere. About to get into some summer travel and desperately needed to see what is the issue. Thank God, I decided to stop in. Immediately greeted and worked with Alondra. She took less than 10 minutes to figure it out and worked me through the process. After months of no access, I’m good to go. Thank you. Thank you and Thank you. She’s the best. Kudos to the other staff as well. Each supporting clients and everyone was welcomed and happily assisted. Definitely would return or recommend Thai location to others.”
“I love this place. They always take amazing care of me and my phones and do amazing work. I highly recommend to anyone. They are fair and honest and good people. Thank you for everything!”
“Breyanni was such a great help. We talked for a week before I made it in to upgrade my phone and she helped me get all of my information to the new one. Highly recommend.”
9:30AM - 7:30PM
4728 W Cermak Rd Ste 1, Cicero
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“Sandra helped me fix my cell phone, it didn't even charge, and the applications didn't work, and she was kind enough to help me with what I needed. Thank you very much for the good service, very patient and friendly, they had a manager like that”
“I haven't been to this location in about a year. Idk if it's under new management or not, but I had much better service this time around. Excellent service all the way around.”
“Went in to buy a charger and the manager Jackie provided me a quote for my business lines. I was not aware of the discount I got due to having my Internet with ATT. I will definitely be back to take advantage of this offer.”
“Oscar is always a pleasure to work with when it comes to handling my needs about my account. He is very knowledgeable and professional. He always makes the experience very comfortable and easy. All my friends and family will be coming here from now on. Thank you Oscar!”
“Sein, The stores owner was extremely helpful in my phone purchase, and setting up my new phone. I recommend this store because the customer service was exceptional. On the scale of 1 to 10!!!!! The Cricket store gets a 20!!!!!!!??”
“Selena went above and beyond for Me. I came in with a somewhat broken phone it took a while to turn on she was very patient with me. We found a new phone for me! She helped me set it up. Helped me lower my bill. She was very attentive , professional and kind most importantly. As she was helping me she was also being attentive to others customers walking in despite her being alone! Her multitasking was great! I hope to see her again when I come in for future visit.”
“Blanca and Mallisa was very helpful in providing excellence customer service and switch us from T-Mobile to AT&T. We came in looking for a senior wearable device for her safety when alone. Blanca explained the features of the galaxy 6 watch. She then looked at existing At&T home accounts to help of set the cost of the new device.
Blanca was a pleasure to work with and has a claming friendly attitude. This and her clear explanation.”
“The manager Daniel went above and beyond to help me with a trouble I had on my phone and internet. I've had horrible experiences at other AT&T stores and I'm genuinely surprised by the level of service and kindness I was shown at this store. Thank you AT&T and Daniel.”
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“North Riverside agent Jorge C. is simply one of AT&T's best!! The switch from T-Mobile was challenging and tedious, and I had to return to the store twice for him to resolve the transfer issues. He was extremely helpful, and I was very impressed with his patience, politeness and professionalism throughout the entire transfer process. As someone with a 30-plus-year customer service background, I always make it a point to observe the demeanor of the person who's assisting me, and he passed with flying colours. He definitely deserves a FIVE-STAR rating.”