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“I was able to speak with Brianna about switching over and using my own phone. She was helpful and informative. I came back and got it done with her and she went above and beyond.”
“In and out in less than 20 minutes Erick was very helpful and made sure I was happy with my repair. Only giving 4 stars because I’ve had it done cheaper but definitely will be back”
“Zack was super helpful, friendly, and did quick work! I had an issue with my SIM card reader and they didn't charge me a fortune and I had my phone back in a half hour. 10/10”
“Favi and Ani were amazing. They stayed after closing to make sure everything was taken care of and showed real extra effort. Super personable, helpful, and easy to work with. Great experience overall.”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“Diego was the most helpful in helping me with setting up internet, new phone and installation of several new apps. His time, patience and knowledge was the best customer support I have received in a very long time.”
“I cannot say enough about how wonderful my experiences are in this store. Jack is so very kind courteous and patient. He should teach other stores in the manner of his. I am delighted every time I work with him.
Came back again today and as always great service from Jack!
Came in again and like always Jack was so kind and patient. Very happy with this store!”
“I went in today to get help for a phone and Brenda got me set up with a new phone and got my information to the new phone since I don't know much of these things but thankfully it all turned out good”
“Santos and the whole store was great. He helped me follow the insurance claim directions and was very helpful. They fixed my screen in 90 minutes. Excellent experience.”
“Absolutely amazing service, Amir was the best person to help us possible. He was so kind, patient and informative about the company products and services that my family member was able to get her phone issues resolved and needed up arranging a new internet service with them after the visit went so well”
“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
“Amram was our sales person and he could not have been more helpful. He took time to explain and gave us options. Also helped my Dad (90) with new watch. Did not talk too fast and personable. Trusted him. Very nice experience!”
“I had a fantastic experience! I went in to purchase internet service, and Damaris was exceptional she explained how things would work and what I should expect. Answered all my questions, very knowledgeable and extremely patient. I will definitely be returning to this location in the future.”
“WOW great services ? Very kind fast working young ladies, they are so informative and helpful with all that I needed. Thank you Janet and Maya for your great service”
“Steven was extremely helpful and pleasant to talk to. He was able to guide me through the trade in process and made everything very easy to understand. Steven’s professionalism took away the stress and anxiety that can come with getting a new phone. I would strongly recommend this location to anyone looking for a new phone.”
“Juan and Leo were extremely helpful. This store is now my go to location. I went in to fix mom's phone. Not only did that problem get resolved, my phone bill was then $50 less with their help. They also helped educate me on how/when to get new phones and me get ahead financially. Thanks Guys. You are awesome.”
“My experience with Mike was gratifying, he was a professional and mostly a human of caliber quality as one in a million Boost should be grateful as having Mike as a independent owner, who i appreciate thank you.”
“GREAT SERVICE AND VERY INFORMATIVE, VERY KNOWLEDGEABLE VERY HELPFUL ON MY FRIEND'S PHONE NEEDS FAST AND AGAIN VERY MUCH MORE BETTER THAN BEFORE! I WOULD RECOMMEND THIS ONE TO FRIEND'S AND FAMILY WHO WANTS TO GET CRICKET WIRELESS SERVICE!???????”
“Jose was very helpful and set up my new phone while I went and did some errands and everything was all set up and ready to go by the time I came back, this is a very good store with very nice workers who will help you out”
“The Great customer service team in this particular store is very helpful
Carlos was able to untangle all the issues I had in my plan
And able to help me order a new fiber internet ? with the correct equipment and service
With the approval of the store manager Victor!
They create a very understandable situation about the service that the store of AT&T provide
I am another very happy customer ?”
“Anabel was awesome and patient with me I needed help with my iCloud account and she was super on helping me. I appreciate her effort and patience with me I’m disabled person with help. Thank you boost mobile for having a great person on your team. Keep up the good work”
“We had a great experience working with Sunel for our at-home internet service. From the beginning, Sunel was professional, patient, and incredibly helpful. He took his time to understand and explained everything clearly, without rushing or making us feel confused.
What really stood out was Sunel’s commitment to making sure everything worked perfectly. We were guided through every step, offered solutions that actually made sense, and followed up to confirm that my connection was running smoothly.
Thanks to Sunel, the entire process was stress-free. If you ever need assistance with this location of AT&T ask for Sunel. I highly recommend this location, they truly go above.”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
“I came to this location due to my phone being damaged. Anthony helped me go over my options to repair or replace. I ended up with a brand new phone with no hassle . Highly recommend!”
“The AT&T store on the corner of 95 and Western is the BEST in the Chicago. They have OUTSTANDING customer service. Every person I encountered was courteous and polite, very patient, friendly and helpful. The manager, Crystal was so efficient. I love the way she works with all the workers and customers in the store with so much kindness, efficiency and knowledge. She was able to smoothly multitask and help with multiple customers.
The young man I particularly worked with today, John was such a joy and delight. He was so mannerable, respectful, friendly and kind. (So, was the young man Ricky I worked with 2 weeks ago.) Again, their kindness and patience is UNMATCHED!!!
I appreciate that they really take time to listen for the customer 's need and help customers pick plans and services the best fit our needs.
Since visiting this AT&T store location, I am willing to drive out of my way due to their spectacular customer service, knowledge, expertise, and genuine kindness!”
“Lilian WAS AMAZING!!!!! I was looking for just an android but listen told me the benefits of the iPhone 16e and I was excited and got my new iPhone 16e definitely will be coming back to see her!!! THANK YOU LILIAN”
“I have a very good experience at this store I go there for the phone upgrade and frady helped me to choose the best one in very good price. Thank you for the good customer service.”
“Thank you Juan for helping me where's my Google apps and cell phone questions. You were very wonderful and pleasant I really appreciate all the help with these apps thank you very much.”
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“Alysa was absolutely phenomenal! One of the very best retail experiences I've had. We were switching from Xfinity and Boost, and she took care of everything with professionalism and competency. Give that girl a raise!”