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December 2023 by Karina Perez
Great customer service! He took his time and was very helpful. I will definitely come back and will refer him to my family and friends. His name is Miguel.
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December 2023 by DARYLL Grant
"PLEASE ACKNOWLEDGE" I WOULD LIKE TO BRING TO ALL PARTIES CONCERNED OF EXCELLENCE OF SHARON AT THE NORTH RIVERSIDE ESTABLISHMENT.SHE TOOK THE TIME TO ASSIST ME IN A PROFESSIONAL MANNER. SHE WAS COURTEOUS,PATIENT AND VERY POLITE. "I HIGHLY APPRECIATE HER CARING ❤️ MANNER AND SINCERE CONCERN" ABOUT HAVING THE BEST TO SELECTION FOR MY MULTIPLE PURCHASES. I AM A HARD SALE,HER KINDNESS WITH A SMILE; ?WAS A WINNING COMBINATION ☺️ FOR ME.THANK YOU ZALES, FOR HAVING A ASSET IN SHARON,FOR I WILL CONTINUE TO LOOK FORWARD ? OF BEING A VERY HAPPY CUSTOMER. GOD BLESS ALL. ? ? ❤️
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December 2023 by Alisha Baugh
Sharon and the entire team made my wedding ring repair a wonderful experience that was smooth and effortless! Thankful for this team!!
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October 2023 by Zoraima Yoli
Tremaine was absolutely amazing! I had a ring emergency just days before my wedding and Tremaine was able to calm me down, rush order to correct it, and get the ring back to me with perfect time to spare. His costumer service skills are absolutely above par! This is the best. Ales location hands down!
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October 2023 by Jennifer Lopez
Great experience working with Miguel and Sharon. They helped me figure out my past purchased from 15+ years. They are great to work with. I love the N. Riverside location.
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October 2023 by Miros0885
It was amazing working with Miguel and Sharon today. They are an awesome team. Answered all my questions, helped me create a custom piece. I look forward to working with them again in the future.
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October 2023 by crystal harris
I was sent to this location based on misinformation from Zales online customer service. Needless to say I was angry when I arrived and learned this! Definitely was going to take my business some where else! However, Miguel went above and beyond to assist me when he could have just allowed me to leave! CUSTOMER SERVICE WAS AMAZING!!! Thank you Miguel!!! You have retained me as a customer!
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October 2023 by Sherita Hodge
Jessica is AMAZING. My husband and I will not work with anyone but her. She's absolutely amazing and professional.
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October 2023 by Natali Ocampo
Great experience! Miguel is the right one to ask for. He’s very understanding and aware of your needs. Overall good store
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July 2023 by selene aviles
I went in today and out of the 3 workers that were there, there was only one that was kindly and courteous to help me out which was Miguel. He helped me with my ring that I took to get cleaned and inspected. He deserves the 5 stars of my review. His service to a customer is what we expect from every person working there. I would recommend that if you ever go there to shop or just look around Miguel would be the employee to go to.
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July 2023 by Yancey Bady
I got a Beautiful deal at Zales. We picked out our rings here 20 years ago. We are back. Same quality and great service! Thanks Again Sharon! Outstanding Customer Service.
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July 2023 by Asia Baker
Omg YESSICA IS THE BEST!!! She provides excellent customer service, very bubbly and an exceptional personality since the first day I came into the store :) Thank you so much YESSICA for being kind, patient, and explaining everything I wanted and needed to know. :) TeAmo bebesita <3.
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May 2023 by Akanksha Bhushan
Loved loved loved the experience of buying my special ring from Zales, North River side Mall.The whole experience was super heartwarming! The staff was super polite, sweet and amazing! Would definitely recommend going to their North River Mall, IL branch as it was such a great experience :)
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May 2023 by Sunny_tb S
Tremaine was AMAZING! He was extremely helpful and patient with me. I will definitely be back to this location.
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May 2023 by Carla Hardwick
Absolutely loved Sharon. Very knowledgeable of her diamonds and I’m an excited fiancé now! I can’t wait for the sizing to be completed. Thank you Sharon from Fred and Carla!
