-
April 2024 by kathleen pickard
Great selection of goodsNice helpful employees. Plenty of parking
-
April 2024 by Steven Levine
Humans who know a thing or two and are very helpful. It matters.
-
April 2024 by Zachary Legge
Super helpful and friendly staff
-
March 2024 by Masud Khan
Great store with great service. I purchased a Stihl 251 chainsaw, but once home I couldn’t start it :-(. Came back and they showed me how I probably flooded it…and then we did get it to start…but it takes a real good pull, and I knew it would be too much of a hassle down the line. So I decided to return it, and they processed it without a complaint in literally 30 seconds. Great service always, even when the sale doesn’t work out. Will do more research and find an alternative that’s easier to start….and if they sell it will definitely buy from them.One more thing…even the owner got involved to make sure I was satisfied with the service…wow. Special shout out to Jeffrey for great no pressure help.
-
March 2024 by Roque Guerrero
Good place and the girl that work there hot ?
-
February 2024 by Michael Stryszowski
I’m here once a week and the staff is always friendly and helpful. Best Ace Hardware.
-
October 2023 by Brian L.
Hi there, I'm not a fan of Ace Hardware anymore. I think they have some problems with their products and services. Here are some of the issues I have with them:Their products are not as good as places like Amazon. Amazon, as one example, has more variety, quality, and customer reviews.If you buy something from Ace Hardware, they only give you store credit instead of cash or card refund. That means you have to spend more money at their store, even if you don't want to.Ace Hardware's store credit is not valid for online purchases or other locations. That's very inconvenient, especially if the item you want is out of stock or only available at a different store. You should be able to use your credit anywhere and anytime.You can return an item to any Ace Hardware store, but you can only use your credit at the same store where you bought it. That doesn't make sense to me. If you can return it anywhere, why can't you use your credit anywhere? What if the store where you bought it doesn't have what you need?These are some of the reasons why I don't like Ace Hardware anymore. I hope they change their policies soon and make their customers experience a better one.
-
October 2023 by Dennis Brown
Scooter and the crew are always ready and willing to help. Plus, they have all the things the big box stores have forgotten about.
-
October 2023 by Leo R.
i went in for car key cutting I brought everything with me master key and blank key to cut i've worked at hardware stores so i know they provide this service aside from checking the website for confirmation the person who they have cutting keys didn't want to cut mine not sure why i was refused service told me we don't cut keys lol
-
September 2023 by Eric Sirinsky
As I have left on reviews of other Ace Hardwares this is still a great place to find that oddball thing you won’t find elsewhere. Want to buy new rubber feet for your 1980s Apple ii computer, locally? Ace Hardware Northbrook has you covered! It never ceases to amaze me how something like this can be carried in stock locally. Well done!
-
August 2023 by Bruce Stoehr
About a month ago went to Northbrwook Ace Hardware with problem with auto key fob malfunctioning. Worked with Jeff who first checked battery which was OK. He indicated he had seen this before and then took the key fob apart, found some dust and dirt on circuit board and contacts, cleaned these areas up and put it all back together. Fob has been working well ever since. Spent 15 minutes working with me, saved me from having to get a new fob (which are more expensive than you think). Have been going to this location for more than twenty years and will keep coming back.
-
August 2023 by Sandy Silverman
Helpful and after a bit they found the item I was looking for
-
July 2023 by Francee Hill (freneticminde)
Help was WONDERFUL! Products I was looking for were in stock with choices. Wish I still lived there!
-
July 2023 by Carol Malerich
I come here a lot. They are very helpful at showing you where the product that you need is at
-
June 2023 by Kolby Gregory
Finally found what I have been searching for an hour away. Will went above and beyond to help me regarding this product as it is relatively new on the market from Italy. Should you ever need assistance from someone with a wealth of knowledge, see Will. Huge thanks.
