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June 2023 by Cortney Teuchtler
This was my 1st time here, and had Such a terrible experience... we will not be returning... they r rude over priced. The man even had the audacity to grab my special needs sons hand... stay away from this store...
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June 2023 by Callum Brannen
Very cool store. Very friendly staff.
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June 2023 by Ryszard Mitera
Great place very helpful and experience stuff my grandsons love it we will definitely be back
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March 2023 by Max Metzler
I love this place! The accessories for mini-figures were especially great, high quality products at really good prices. Steve the owner was very passionate and excited to share everything the store had to offer as well as their custom services. Ideal for a LEGO hobbyist who doesn't want to stress about breaking the bank while upgrading their collection.
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November 2022 by Zeb Smith
Lots of unique items here. It's a great place to shop if your kids are into Lego.
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September 2022 by Єнот Валера Подорожує по всем світу
I call them so many times when they are open no one picked up phone
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June 2022 by Robert Carroll
I have purchased from Brickloot several times. My niece's and nephews love them. I decided to write a review. I ordered the wrong items.. Their customer service fixed my mistake. They were Great!
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March 2022 by Chris Gleason
Love the attention to detail, customer support, and vision of the company. They do it right!
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February 2022 by Joseph C.
I stumbled on their website while looking for LEGO sets. Wow! What cool items, especially the light kits. I bought one to try which was for the lego ferris wheeel and it was amazing. My friends and family liked it too. I then tried a modular and WOW way way better than the wheel lol! Fast forward to today and I have put in maybe 15 of their light kits. I have over time had a few problems but truly I caused them in both cases. I accidentally caught a wire on a stud and cut it and the other time I pulled on the brick (a no no!) and pulled the wire right out. Anyway in both cases Brick Loot was great at helping me. I sent pictures and on one they walked me through a quick fix in a minute and on the other I sent it is for repair. I was not charged in either case even though it was 100% my fault. They were nice, professional and patient with me.
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December 2021 by Jonathan Gibbs
Their light kits are made in China, very poor quality. The one I received had multiple issues, including one which made the install not possible. Customer "support" tried to blame me for it, refusing to send a replacement or refund. Will be contacting my bank to dispute this charge.
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June 2021 by Joanne Snyder
Employees were helpful and friendly. Stopped by the museum and really enjoyed the unique collection of figures.
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June 2021 by Kai Rees
The employees are extremely nice, the store sells a lot of cool brick sets you won't get at the lego store such as lego lights and architecture and also has an awesome minifigure museum you can check out for free. Its a hidden gem of the area and if you're bored then go there, it surely will not disappoint.
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June 2021 by _MarColor _
Rude and unprofessional customer service. I had a horrible experience and I do not recommend this place.
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March 2021 by MBS Automotive
Great people, always a pleasure!
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January 2021 by Sean Corder
Just got my Knight Bus Lighting kit off Etsy. Really fast shipping and the lighting looks fantastic. I’m on a mission to build the entire Harry Potter lego series and I’m using Brick Loot to take it to the next level.
