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January 2024 by Zoya M.
The cat groomer over trimmed my persian cat's hair and also cut his whiskers! the poor cat has been extremely depressed since then! any cat owner knows that how much it hurts the cat to shave hair more than necessary! Kriser's should not be grooming cats and should be ashamed of hurting my cat like that! they didn't even refund the amount and put the blame on 'miscommunication!'
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August 2023 by Danielle G.
I typically go to the kildeer location, but today I had a 2 bags of food delivered. One bag came from somewhere else and one bag came from here. The delivery bag had our name and some cute paw prints drawn on and inside there was a little goodie bag with samples, treats, store info and in our receipt letter there was a cute drawing as well. I haven't gone inside this location but it seems like there members and Melissa are very friendly and are doing an amazing job or going above and beyond
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August 2023 by Moni K.
I came here looking for some CBD for my dog for her hip issue. The owner immediately walked me over to their wide section of pet CBD products and explained to me their potency and use. I chose the one he recommended. Within one week I have noticed improvement and she loves the peanut butter flavor. This Kriser's is located in the Mariano's shopping center on Dundee Road. There is lots of parking and easy access with a light to the shopping center.
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July 2023 by POV: I’m cool
Staff is always friendly and makes great recommendations especially Mian who is always suggesting new items and treats
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June 2023 by Bob S.
The staff is very friendly and helpful. The store is clean, organized, and stays well stocked with the products you buy there. Everything they sell is of the highest of quality for your pet. You can even get your dog groomed there. I love this pet store, and highly recommend it.
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June 2023 by Simone Grach
Absolutely amazing Krisers- had a coupon from river north and they were able to transfer it over for a grooming. The staff is so knowledgeable and kind. Love it here
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June 2023 by Buzz Love
Mian was a breath of fresh air. I'm so glad that I got her help because I was completely lost and had no idea that I was getting much lower quality food for my dog until I got her help. I only came to the store for some toys. Then we got into a conversation about food and she changed my mind from going somewhere else to get dog food. My dog rarely eats much of the food. I get him. The food she recommended is gone immediately once I put it in his bowl.
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June 2023 by Trice Cade
Mian was a great help on our visit. She had great customer service, very friendly, and knowledgeable.
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April 2023 by m S
Second time I got my dog groomed here and they did not follow instructions at all. My dog was completely shaved and his facial hair was not contoured correctly my Coton looks like a tiny little poodle with a very very short coat. I paid $101.00 usd to make my dog look like a clown for the second time. His ears and legs were not even clipped evenly one leg is bigger than the other. Also I paid for paws and nails, they forgot to trim the under side of his paws and his genital area still has fuzz on it.... I thought I would give them another chance but overpriced and not happy with the lack of skill the groomer has. Im better off saving money and doing it at home. To make it worse they told me the dog was matted when I spend 1 hour daily to brush him. The before picture was taken a day prior to him being groomed. Defintely not matted or knotted.. Never again, very unhappy, I wont be getting my dog groomed at their establishment.
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March 2023 by Johnathan Jeremiah
Store has a good selection of products and staff is always friendly. Mian recommended great products for my picky pup chewy who’s always with his buddy. Excellent place
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February 2023 by Jannah Muhammad
I had a great first experience at this location. Mian made setting up my grooming appointment fast and easy. She's also very knowledgeable about products and gives good recommendations. The groomer, Jessie, and Mian made my usually nervous pup feel comfortable, and was able to get her in and out with ease. Came out nice & shiny! Definitely recommend!!!
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February 2023 by Anna Saltzman
Mian was extremely helpful and friendly. She was able to help me with my needs very quickly. Also, she was very knowledgeable and informative. I would definitely recommend this store to others. Thank you so much!
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February 2023 by Alex Shimomura
"Wonderful service! They have a wide variety of products and the staff is always knowledgeable and helpful. The prices are reasonable and the store is clean and well-organized. Highly recommend for all your pet needs!"
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February 2023 by Victoria Hilgier
Awful service. Not even considering taking my dog for grooming there ever. Spent over $100, sales lady had an attitude and was uneducated about the products. Next time I’m saving my money and going to the cheaper pet store across the street, and ordering dog food online.
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February 2023 by kelly piper
I love this store! I’ve been a Kriser’s fan for a long time but after relocating to this area have found this to be my favorite store so far. The team and management are great, the groomer is knowledgeable and patient with my anxious boxer whenever I need a nail clipping, and just overall great service. Sure it may be a little pricey but I think the service and quality of the items sold are well worth it. You get what you pay for, after all, and my fur baby is more than worth it.
