OpticsPlanet, Inc. is a reputable online retailer known for its extensive selection of optics, firearms accessories, ammunition, and related products. Customers appreciate their good prices and wide variety of items, with many noting that they can find everything they need in one place. The company is praised for fast shipping, with most orders shipped promptly, often the next day, and arriving well packed. Shipping is generally reasonable, and returns are straightforward and free if needed, reflecting the retailer's integrity. Customer support at OpticsPlanet is highly regarded, with staff often described as gear experts who provide helpful tips and clear communication throughout the purchase process. Many customers highlight the exceptional customer service, including accurate product descriptions and support after the sale. In particular, their knowledgeable support staff help customers choose products suited to their needs, such as green dot sights, which some find more luminous and easier on the eyes compared to red dots. While some reviews mention occasional stock issues or delays, most agree that the overall experience is positive. Customers also appreciate that, despite some negative reviews online, their personal experiences have been smooth, and they feel confident purchasing from OpticsPlanet. The retailer’s inventory includes high-quality optics and accessories, and customers often plan to buy more from them due to their good prices, selection, and reliable shipping. Overall, OpticsPlanet is viewed as a trustworthy and knowledgeable source for optics and related gear.
I called before placing an order, and found out that their customer support are actually gear experts. Got a lot of great tips and overall great experience. Will buy from them again!
May 2024
Two day free shippimg is great when they get around to it. The responses from the owner are lame. Optics Planet has proven they have problems getting the product OUT THE DOOR. Fill the order & put it in the spot UPS takes it from. I ran a werehouse, it ain't rocket science.
April 2024
Never had an issue with opticsplanet. Blazindeals all the time, reasonable shipping, good products.Had to return an item once that wasn't compatible and they made it super easy.Some places would not be so generous, so I appreciate the integrity of this online retailer and I would recommend checking them out.
