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March 2024 by radoslaw l.
My place to go for all my cat's needs! No problem to find all the products! Professional service and good price
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February 2024 by Andrew Zona
I had a problem with a delivery and the cashier did register magic and solved the issue. It’s great when you equip associates with the right tools.
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January 2024 by Kevin Powers
They have everything you ever need for your pet.
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January 2024 by Karyn M.
I struck gold by way of Royal Canin. Here is Mr Button's kibble. I get so anxious when I can't find it but I seem to always find it at Petsmart. I raise my hat to you, Petsmart. Mr Buttons and his niece thank you too! Keep on stocking that great merch!
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December 2023 by Evadne Briteramos
I really like Tammy as far as grooming my dog. The other groomers are also nice. My pet peeve is when other customers do not respect the social distancing when it’s time to check in/out your dog. I think PetSmart needs to be more diligent as far as implementing that policy. It irks me when I’m trying to check in my dog and another customer just barges inside the grooming section, with their dogs instead of waiting outside until the process of checking in/out has been completed.
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December 2023 by Bonnie Thurber
They have the latest brands of dog food and a good trainer for your dog
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December 2023 by Barry Katznelson
The the hair cut Best mommy said
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November 2023 by Amy Edelson
Terrible grooming job! I know they didn’t even wash her.Absolutely rude manager, Kyle…he could give a damn.Never going back & would not recommend! Take your adorable pet & go somewhere else!
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November 2023 by Chen Ding
This review is only for their grooming salon. Should be a 0 star but lowest i can go is 1 and i give 1 extra for Ihor. their ENTIRE TEAM is horrible with cats except Ihor. I took my cats in for grooming and received them back with the worst haircut ever. hair was not dry, one of my cat had yellow stain on her leg could be that she pissed during the service and was never taken care of. there are bald spots and uneven cuts everywhere, some areas left untouched at all. one of my cat even was bleeding underneath her arm. I went furious on site and obviously, i'll never take them back again as i don't trust them will take care of them in the future as the team didn't even show any apology after. I don't trust their work and I don't trust they will not bully my cats in the future. Best advice is that don't take your cat there, if you have to, only to Ihor.
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November 2023 by Paul Vachula
National service that was provided by PetSmart of Northbrook by Dr Rosen and assistant was very professional and a very comprehensive examination we were very impressed and we will continue to utilize EVS urgent care of Northbrook thank you so much for helping our little angel Wrigley out who is in distress thank you again
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September 2023 by Ivor Kattan
I have been taking my dog ( Benny ) to PetSmart salon since he was a puppy... I have been dealing with only the same two people... UBER & ABBY... They are AWESOME... They take excellent care of Benny... Both, Uber and Abby take good care of Benny they are kind and patient... THANK YOU, Uber. And. THANK YOU, Abby.
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August 2023 by Chassidy Wells
i’m not sure who our groomer was, when she came in to help us, she reeked of cigarettes. his trim turned out alright, however the lack of communication in terms of cost (i wasn’t getting what i initially wanted when i came in, she wouldn’t do it because she thinks he’s too young) was irritating in the end when the bill was just $10 short of what it would’ve been if i had just gotten what i wanted. the haircut is also uneven and odd in some places. will probably trust what i hear about petsmart groomers in the future and go to a puppy spa next time!
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July 2023 by Jikey Samson
We took our 20 week old golden doodle in for grooming yesterday. We were amazed at how well the staff interacted with a puppy who really has never seen anything like this before. A.C. was as gentle as they come. His professional manner and specific questions that he asked ultimately gave my dog, the perfect haircut and grooming. He looks great.When asking about the length that we wanted his hair to be cut, AC offered to cut it half way and when I picked him up if it wasn’t short enough, he would be happy to shorten it more. When I arrived to pick up my little puppy, he looked adorable but I did ask A.C. to take a little more off of his coat. 20 minutes later, my puppy looked amazing and smelled amazing too. He had an adorable bandanna around his neck and he just looked absolutely perfect. Thank you A.C. you’re a true asset to the company and a wonderful person to deal with. Thanks for taking care of our little guy and more importantly, thanks for helping me decide what length to cut it for his first cut.We will definitely be coming back for another grooming and cutting with A.C. He was excellent as were the other two groomers. Everyone that worked in the grooming department was very happy to help me and for that I’m truly grateful. See you in a few months.
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May 2023 by Debbie W.
they were so rude to us. they would not let us make a goddamn purchase. never go here they are so mean. i am forever hurt from this experience.
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May 2023 by Michael Djuro
Very bad experience, don’t buy Guinea pigs from them, seems like they don’t have healthy pets, we were told to buy them in a pair and they both died within 2 months, they have a strict guarantee policy but that’s still no excuses for this considering that’s way too soon for them to die. Kyle, the manager has no remorse or consideration even for getting my son a replacement, and seemed like he didn’t care at all, very bad management and service, not happy with this and will never purchase a pet from them again