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January 2024 by judy essman
Always fabulous, great, helpful people, amazing greenhouses with healthy plants!
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January 2024 by Beth Schwaneke
Just wanted to thank the 2 wonderful gentlemen who delivered our firewood this morning in Highland Park. We were running late and they waited for me to point out where to stack our half cord. So very nice! Quick delivery and stacking. We can't wait to warm our home tonight!Thank you!
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November 2023 by Ohannes B.
I was appalled by the manager being unwilling to work with me based on my location. I live in Lincolnshire, including paying taxes to Lincolnshire but my address comes up as Lake Forest and due to this they wanted to charge me an extra $20. I could understand if I did live further away but on a map I clearly am not in Lake Forest. His reasoning was he had to go by zip code and could not do anything as the system doesn't allow it. I am sorry but that is not good customer service. It's a shame to lose business over something as simple as looking at a map and being open to working with a customer. The cost wasn't the issue but the principle of being unnecessary charged more when it was not applicable.
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November 2023 by William Brandt
Been going here for over 20 years. Great selections, good pricing, and very helpful staff.
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September 2023 by Daniel Rizzo
Have bought numerous things from here (trees, flowers, firewood) and all are top quality. Not the cheapest but never a concern about the quality of products they have and the staff is very helpful.
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May 2023 by Mike G.
We have been buying sod from this company for years. They have the best small volume sod around and will order it next day if you call in. We had a few times that we could not pick up the sod until late and they were out but the way their office and management handled the situation made us feel both heard and respected. Thanks Reds and we will continue to patronize and promote your business.
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May 2023 by Anna Lis
I am not sure who answer my phone call but the girl was so rude and unfriendly. She answered all my questions as if I was bothering her at least and she had a terrible attitude. After 5 min I decided to take my business elsewhere. Not recommended.
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February 2023 by Michael Schneider
I needed 15 succulents for a project for my students. Nicole was great and helped me pick out the plants, pots, and saucers.
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December 2022 by Denise Rivera
We got our beautiful Christmas tree here. The service was excellent, from the helpful service, to the seamless tree trunk trim, wrap, and load onto your car while paying, and of course Santa and Mrs. Clause bringing in the spirit. Even the tree wrap was festive. We’ll be back to get our trees here from now on.
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October 2022 by Bryan F.
Bad experience w the cashier and the manager. When Hispanics go in they treat you bad and everyone else they treat good. Linda and Jasmine have the worst attitude and make fun of you. Your own race treats you bad when they're the exact same. I told the manager about them and she didn't seem to care at all. I told them about the issue I had with them and all they told me was I should just go somewhere else and leave this place
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September 2022 by Deborah Gustin
Very knowledgeable and helpful. Bring a picture of where you want to plant and your objectives and get great advice without pushy sales people.
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September 2022 by Kim Buck
We had a bumpy experience with Red’s, but in the end, they supplied our son with a lot of high-quality material for his Eagle Scout project at a very fair price. The staff helped him load it all and were very nice and helpful. So happy to support a local business!
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May 2022 by Miguel !
Coming from a business owner, this is by far the worst supplier I’ve been to. I’ve been to at least 40 suppliers from the Illinois to Wisconsin area. First off the loading zone is horrible, I was told to park on the complete other side of the office just so I can park and grab my receipt from the office. Before I arrived I had a truck driver from my company arrive and pay for sod in advance. so once I arrived I would load up and leave. But once i arrived they said I needed a receipt and even though I was willing to provide information proving I was the owner she said she still could not give me another receipt. My truck driver already spoke with a lady from customer service and explained I would arrive a little later. Eventually I asked if she could call a forklift driver to see if he spoke with my driver as-well .she called a forklift driver outside and said it was okay because he spoke with my driver. Next the guys outside told me I wasn’t going to be able to get loaded because of my open trailer even though I loaded sod on that trailer multiple times before. He decided to come back 30 seconds later just to tell me that he would be able but with a bigger forklift. While loading me, because the loading zone is to small I had to move my truck twice just to get loaded. Once I finally was loaded and had to move my truck twice in less than 1 minute. I asked the loader if he can wrap my pallet of sod with saran wrap because I’d have to drive 40 minutes away and didn’t want rolls of grass flying out. He said he couldn’t because my pallet was loaded already, I told him again I needed it wrapped since I was going far. He then tells me I can wrap it myself and pointed where the Saran Wrap was. Once I started wrapping my pallet of sod I was told I needed to move my truck once again. The loading zone is a hot mess, I was here once before which was last year and also had the same problem of the Loading zone being to small and having to move my truck multiple times.But I decided not to write a bad review since it was a weekend which tends to be busier. But this time killed my mood, I had to argue with the lady in customer service and repeat myself multiple times to the forklift driver just for him to do half his job. Seems like the people inside and outside have no communication at all. Don’t think I’ll ever come again.
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May 2022 by Joan C.
I have lived in the area since forever but stopped there for the first time this week. Just wow! I thought Reds was just the building that fronts Dundee Road, but it goes on and on and on. Not only did they have the perennial plant I wanted, they had five different varieties of it. I did not see see one instance of plants that did not look robust. Stunning variety of annuals and perennials. Prices were higher than big box stores, but the quality and size were so far above what you see there, the prices were reasonable. Lots of people working in the greenhouses, and I was greeted in a friendly manner by all of them. This will be my first stop from now on.
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December 2021 by Suzy W.
After years of going to Anton's's fruit market for my Christmas tree, I finally decided to go with reds. Apparently, Anton's's was bought by some company and their Christmas trees for the last few years have not been very good. I got my tree last year from rides as well and I was able to call them at the last second after Anton's's messed up my order. So this year I decided to go with them and this is the most beautiful tree I have ever had! They were so easy to deal with, and because I ordered early I think I got one of the best trees! Merry Christmas to everyone and please go to Red's's!
