“I picked up a watch that was shipped . I was the only customer in the center so I gave the attendant my shipping number , he promptly retrieved the package, I signed for it and was on my way.”
“I have to say, Luis is hands down best employee- not only at FedEx but perhaps anywhere! The customer service was above and beyond. I needed help- and had no idea what I was doing. Luis was so kind to sit next to me to help with the computer and walked me through EVERY step of the way. Where can you find amazing employees like this now days? Well, here you can! What a courteous and helpful and polite young man. Luis is the epitome of what customer service is all about and he needs to be recognized for this. I can’t say enough nice things. Thank you, Luis.”
“I needed to return a package to Amazon and was told to go to the UPS store. I called first to inquire about packaging and other questions. The UPS person was very helpful then and when I visited the store to send the package. It was very easy to complete the transaction and the person who helped me was very friendly and knowledgeable. No long line and it was quick and easy.”