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July 2025 by Jorge Saavedra
The customer service in this store for instacart shoppers is not bad is horrendous. When we ask for help about some products, they don't wanna help checking if the products are available . They just tell go to x section and look for yourself, but most of the time, the store doesn't have the products in stock . So instacart shoppers can't find the products . I have to cancel orders over 300 dollars several times . You have people there doing nothing, just walking around ! Fix that issue. you are losing money .
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June 2025 by Bat Gal
Denise was most helpful and accommodating to my queries, needs and concerns about Elfa items.
Denise was even very courteous to ask about my health condition when I visited for the second time within a week's period since I was rather frail - that was remarkable!
Thank you, Denise.
The ladies at the cash registers were awesome as well - Thank you!
Saturday, June 14
Mark was very helpful helping me rearrange my Elfa drawers to accommodate my needs.
Thank you, you were awesome!
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June 2025 by Emanuel Pollack
The vast number and choices of products is impressive. The only current shortcoming is that the Northbrook IL store has been reorganized making it difficult locate specific items. Even staff is confused. Store staff are very pleasant and try to be helpful.
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September 2024 by Ellen Argall
We love, love this store! The Elfa closet products are superb! I have many, many organizing items, including containers and baskets. There’s something for everyone!
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April 2024 by Germain Robles
Excellent
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November 2023 by Tim S
Great place, Keri is an amazing employee and extremely helpful!
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November 2023 by Julio Pinargote
Excellent
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November 2023 by Ryan Sheehan
Love to show here!!!
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November 2023 by Sankar Padmanabhan
Good choices and customer service
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November 2023 by Kimberly Anne
Mari saved the day! Thank you.
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November 2023 by fFranz (Frank)
My happy place!!
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November 2023 by Hollis Axelrod
Great store 4 hangers
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November 2023 by vinnie moag
The ORGANIZATION
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May 2023 by Omayr N.
Any time I need stuff to organize, I come here. To be honest, I don't go to the website or any apps. I need to see the thing in person. They have everything and more. In fact, as I browse, I make a mental list (or a real one on my phone) of stuff to keep in mind that I'll need in the future.I also end up getting stuff I didn't know I needed but obviously did. Or so I tell myself. So many wonderful things they have -- whether for myself or for others. (Try it: rather than giving a gift card, why not a reasonably-sized plastic box filled with pens, phone accessories, and other useful items?) The staff are very helpful and pleasant. They also have organizing services for closets or whatnot. Ask them about it if it's something you can use.
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May 2023 by Annelise B.
I went in first thing in the morning yesterday. The staff was nice, positive energy, and prompt with my pickup. The store was also really clean and had some fun tables set up. I could easily spend too much money there but will probably be back for organizational solutions later this year.
