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January 2026 by Jason Golden
Make sure you account for EVERYTHING you give them. Previously lost a nice hanger and most recent lost my pocket square.
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October 2025 by Kayla
Whoever the gentleman was working today very rude, called the cops on me and my coworker. Wouldn’t let us introduce ourselves, told us he was busy and proceeded to call the police, we got less than 5 words in and left while leaving our business card. Felt racially motivated, I personally wouldn’t do business here with him around.
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January 2024 by Joan Ferris
Zengeler Cleaners is a trusted business with our cleaning and laundry needs. They have been in business for as long as I can remember and with that comes reliability and efficiency.
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April 2022 by C T.
This place is very very expensive. Will not return! I just moved and want to try this place out. The place where I used to go charge $3 to dry clean my jacket. This place charge me $25 (really, ripped off!). Will not return!
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February 2022 by Harry Gio
Theeeee Best!
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January 2022 by Jake G.
I can get over the high pricing. However both times I have picked up my dry cleaning, my clothes have smelled terrible in my closet and I will need to take them elsewhere to reclean them. Will not be back at Zengeler
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December 2021 by Leroy B.
It's expensive but it's convenient because there is a drive thru and they keep your credit card on file so you are in and out when you go there. However within the last thirty days they lost four of my wife's brand new sweaters totaling $700.00. They lost the first two thirty days ago, my wife was upset but I insisted that we keep using the cleaners because mistakes happen. Then on 12/11/21 my wife went to pick up our dry cleaning and the cleaners lost another two of her brand new sweaters. At this point nothing has been done to compensate us for the loss and give the value of the sweaters and the frequency of the loss it's hard to believe that this is not theft. Fool me once shame on you, fool me twice shame on me. Accordingly, we will not be going there any longer and I strongly suggest that you do not use this cleaners.
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July 2021 by Joan Rubin
The sales associate even helped me carry in an area rug.
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June 2020 by Adam Duvel
I work nearby, so I stopped in to see if they could clean a sport coat for me. There was some confusion about the price but they did a great job and went out of their way to make it right.
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March 2020 by Adam D.
I stopped by to see if they could clean my sport coat. They did a great job and even sewed back on the button without being asked. They are more expensive than some others, but they care for ttheir customers.
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November 2019 by Audrey P.
I brought a very good beige suede jacket to the Long Grove store for cleaning -- when I picked it up, I was in a hurry and just put the item in my car -- upon returning home, I saw it was not my jacket -- when I returned to the store, I was informed that was definitely my jacket -- even though it is a size smaller than me and medium brown, as opposed to the light beige I had brought in -- some of the help have been rude to me and others, just fair -- I had heard of the GREAT reputation Zengeler cleaners had and could not believe what just happened to me -- they are NOT going to replace my jacket and still insisting the one they returned to me is mine -- I plan on broadcasting this to everyone I know and hope this review helps in letting people know they are not the 'great' business that everyone thinks -- they don't even deserve the one star, but have to do that in order to get this posted --
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October 2019 by Bbb Kkk
$9.70 for a white button down shirt to be dry cleaned. One shirt! WTF is wrong with your pricing system. My first and last time visiting your business. Will go out of my way to pass along my disappointment to others. FYI it should be well under $5 for this type of cleaning. Shirt was brand new, never worn, no stains or other problems.
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October 2019 by Jason DeWitt
Note that this rating is based solely on price comparison. We just moved to the area and this place looked like a good spot for our dry cleaning. It's a nice space and convenient, with good turn around time. Friendly too. Now for the BUT.... We moved from downtown Chicago where our average dry cleaning bill was about $55 and the highest was $75. Our bill for an average size load here was $94 and that was the discounted price!!!! We didn't focus on prices when we dropped off here, assuming it wouldn't be more than downtown and competitive when other spots. Definitely a wrong assumption. The prices are excessive. $3.64 per shirt and almost $11 for pants is a heck of a mark up! I lived in DC just three years ago, which has a higher cost of living, and my bill was never this high either. The discount on our bill now feels more like a gimmick/tactic.
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October 2018 by mike del genio
Great cleaners, great staff, after hours drop service, and quick turn around
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October 2018 by James Christoph
His pants are clean.
