Fields BMW Northfield has been serving the greater Chicago area and Lake County since 1976, offering a wide range of new BMW vehicles for sale and lease. The dealership's team of sales and finance experts are dedicated to helping customers find the right vehicle. Customers consistently praise the service department for its professionalism and communication. Many reviews highlight the attentive and customer-oriented staff, with service advisors like Mark and Jerry noted for keeping clients well-informed throughout repairs and maintenance. Repairs, including warranty work such as rear differential replacements, are completed quickly and effectively, often with the car returned clean and ready to drive. The service team addresses concerns thoroughly, sometimes taking care of issues at no extra charge. While some mention minor issues with appointment scheduling due to new third-party apps, overall, the experience remains positive. Comfortable waiting areas with amenities like breakfast and WiFi make visits convenient. Routine maintenance, recalls, and other services are performed efficiently, making Fields BMW Northfield a trusted dealership for quality sales and service in the Chicago area.
