10AM - 5:30PM
540 W Frontage Rd # 3255, Northfield
Watches
“Fantastic service and value! I had several tag watches in need of some repair, within the day everything was fixed and ready to go. And.. very, very reasonably price for the service highly recommend!”
10AM - 5:30PM
1514 Miner St, Des Plaines
Watches
“Francesca, Jessie, and Jeff were so helpful and delightful. I needed help fixing my watch and it was done so quickly. Will definitely be coming back here for future purchases:)”
10AM - 8PM
5220 Fashion Outlets Way #1140, Rosemont
Watches
“A recent accident damaged my wedding band and engagement ring. We bought them at another Helzberg location over 18 years ago. I came here to have my rings repaired and had a fantastic experience. Everyone I interacted with was very helpful. They made the repair process as fast, easy and affordable as possible. My rings look brand new. Even though my rings were purchased almost 20 years ago, they still took great care of me, which says a lot!”
10:15AM - 6PM
1236 W Devon Ave, Chicago
Watches
“Fantastic. Kristin was awesome. So great to deal with a super smart bad ass woman who knows her stuff. Will be back. Highly recommend! A++++ thanks again, guys !”
“I had an amazing experience from start to finish in the process for getting an engagement ring done. We went through the process of choosing the perfect stone that would work for the specific setting that my fiancé envisioned. It was very seamless from a communication standpoint on which setting worked and then the process from the CAD rendering to receipt of the ring was perfect. I wouldn't have asked for a better store to work with to make our memorable day happen!”
“Amazing experience at Rogers and Hollands
Recently bought a Hamilton watch and got great service from Ayesha and Tehmina
They make a great team in helping whats the best in store! Will definitely visit again”
10AM - 6PM
209 Skokie Valley Rd, Highland Park
Watches
“I wish I could give a 10/10! Jacqueline’s is AMAZING - I came in at the end of the day needing a rush repair on some earrings I needed for next day and they easily repaired them within minutes!!! Could not recommend enough!”
“Beyond thrilled & ecstatic with my custom 25th anniversary band. It exceeded my expectations. Not only is the ring beautiful, it’s extremely comfortable. Claudia is a pleasure to work with & I highly recommend Raphael Jewelers!!!”
“We ordered online a pair of shoes a pair of shoes mostly out of stock. They arrived much quicker than expected and are exactly what my son needs for competition.”
11AM - 5PM
703 Main St, Evanston
Watches
“Virag is an Evanston institution. They are friendly and helpful. They don't charge exorbitant fees and have repairs ready in a reasonable amount of time if not on the spot. I would never trust anyone else with my jewelry.”
“We recently wanted certain elements from a men’s ring repurposed into a pendant, but to do so we needed a design expert we could trust. We met with Beth several times, and she listened to what we were trying to achieve between the old and the new. The end result was absolutely exquisite!! It will be a piece that our family will treasure for generations.”
“If you’re new to buying jewelry or looking for a new spot to buy either real gold and real diamonds this is the place to go to. First and foremost, the first time I walked in was just to look around and see what might catch my eyes, astonishingly everything was catching my eyes, the layout of the jewelry was very well, rings on one side, chains, bracelets, gold, silver and diamonds all in their respected areas and not mixed up like other places. I was then helped by Dil who has been there for quite some time, he assisted me with figuring out my ring size and how it should fit, after that he gave me a few options of rings to look at. Luckily I found a ring my size and my style, I of course purchased the ring, now many people are always iffy about buying diamonds and question if they’re real or not, so I put it to the test and had gotten them tested at Kay’s, and I knew I was buying the real deal the moment the tester touched my stone and it automatically blinged up and and beeped giving me the clear indication that they are real diamonds, after finding that I was being sold real diamonds and not Cuban Zirconium I decided to go back to buy more! I then went to buy some initials pendants with diamonds, I got two 10k rope chains as they’re more firm and more durable, and just recently bought a tennis bracelet from them! Very great customer service and very friendly staff! I can consider Dil a very well trusted man who only wants the best intentions for the customer, he’s very knowledgeable and experienced and can teach you a lot within a few minutes of speaking with him. 5/5 highly recommend this place if you’re shopping for yourself, girlfriend, fiancé, wife, or friends and family, what makes everything even better is the fact that they have 3-4 finance companies they work with so you can pay it off little by little walking out with the item if your choosing for a very little amount as a down payment! Definitely recommend this place for everyone!”
“Was able to do a deal for a couple items with shipping. Very nice, helpful man on the phone and was able to send pictures for things I needed verified before buying. Then shipped in decent time. Would definitely do business again. Thank you!”
“I love this store. I’ve been a customer for decades. Very courteous and friendly staff. Huge selection of jewelry for all your needs. I’ve had a few repairs done here as well. Outstanding store.”
“Had a great experience there. Screwed down the crown on my mother‘s old Patek Phillipe and replaced the battery. Charged me a minimal amount and told me the gasket would need to be replaced to make it fully waterproof. Really nice folks.”
10AM - 7PM
2404 W Devon Ave, Chicago
Watches
“Great place to do business always satisfied any watch questions I have they could answer from replacing crystals, batteries, watch bands, any repairs always accurate Diagnosis always satisfied
Worker anil Always gives great customer service”
“My favorite place to visit. Phenomenal selection. Epic equality. Friendly staff. My home away from home. Always able and willing to customize. Highly recommend!!”
“We have followed Olga from her previous jewelry store and it has been a good move. Jacqueline's has a welcoming atmosphere and does not make you feel overwhelmed and intimidated like some other jewelry stores might. The associates are knowledgeable and allow you to browse without being pushy. I have purchased new items here as well as had some pieces repaired. Each time I was highly satisfied. The inventory is not limited to what is seen in the store, I highly recommend talking about what you are looking for and often it can be either made or ordered. Olga has a background in making custom jewelry, so do not hesitate to dream big - if anyone can create your dreamy piece, it is her.”
“Wonderful selection, great prices and service. Darysabel Morales was very attentive to our needs and helped us pick out a nice item.
The young lady who processed our purchase placed our item in a lovely package. It's nice to have great service.”
10AM - 5PM
7900 N Milwaukee Ave Suite 13, Niles
Watches
“My Fiancé specially designed my engagement ring with Candlelight Jewelers, and it is the most stunning ring I’ve ever seen. I know the design and creation process was such a special time for him, and having the expertise and dedicated care at Candlelight made the entire experience so supportive and flawless. We have nothing but fantastic things to say about the client service, care and dedication to detail. I receive so many compliments daily – I can’t wait to design our wedding bands!”
10:30AM - 7:30PM
3110 W Devon Ave, Chicago
Watches
“Unbeatable service and selection every time I visit! Will always be a repeat customer and highly recommend to anyone looking for fine jewelry! They have simple pieces and elaborate pieces so there’s a variety to cater to anyone’s needs! The store is also beautiful with a great atmosphere.”
“I was looking for a certain retired bracelet about a month ago and contacted the Store Manager, Jeannie, via the phone and she was of great assistance to me in keeping me informed as to when the bracelet would arrive at her location. This was a good month before it would be there. She promised to notify me as soon as it came in the store and followed up when it did arrive. Jeannie was wonderful in handling the entire transaction and taking the order over the phone as well as promptly shipping it out to me in a very well packaged manner. I can't say enough on how she provided excellent customer service and efficiency! She made this a very simple and smooth transaction for me.”
“This is a JENNIFER APPRECIATION POST. Probably the best customer experience I have gotten yet and she is great to help you find what you need and go beyond of what's asked of her. Great conversation as well. Highly recommended”
“I had the best experience today with Karden she was very polite gave me directions on how too get to the store very patient and polite she was the best and Jessica had my girlfriend bracelet ready too go I really had a great experience at this location”
“Loved my experience at the Coach outlet in Rosemont. Natalie, the lady who helped out at the register was super sweet and extremely helpful! Loved the discounted sales and such!”
“Excellent service provided by EoT during a purchase. We negotiated a deal and they shipped and delivered the timepiece exactly as described. Before paying I did my homework on reviews and the BBB rating (all A+). They get 5-stars for delivery, execution, satisfaction and even packaging the timepiece (seriously well done). Will absolutely do business again if I see a piece that I'm in love with. Thanks again!”