Credit Union 1 has been serving members for 65 years as a member-owned, not-for-profit financial cooperative. It supports 120,000 members across the country with access to 30,000 surcharge-free ATMs and 5,000 shared-branch locations. The credit union is known for its friendly and professional customer service, with staff members like Antonio, Odaliz, Priscilla, Cornell, and Lexi receiving praise for their helpful, patient, and above-and-beyond assistance. Members appreciate the simple and smooth process of opening accounts and the personalized support they receive, making their experiences positive and welcoming. Credit Union 1 aims to exceed expectations by providing innovative financial solutions and attentive service, helping members reach their financial goals. The Northlake location is highlighted as a convenient and welcoming place to do banking, and many members feel confident and satisfied with the support they receive from the team.
My experience was excellent at credit union one location in north lake your representative Edward ,mellisa, Antonio was great help with helping me get a credit card and was very nice and polite I appreciate your services and will recommend credit union one to all my family and friends
June 2025
Antonio made me and my son day! Customer service was excellent! He accommodated us when it was close to closing! Antonio is top tier!
May 2025
CREDIT UNION 1: Consistent professional and amazing customer service Odaliz. Thanks for always going the extra mile. CREDIT UNION 1 NORTHLAKE IL LOCATION.
