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January 2024 by Shenea Toney
Steve was GREAT! He did not pressure me to make a purchase. He provided me with choices and kept the conversation real! I would definitely purchase from this location again! Thank you Steve!
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January 2024 by CNW1025
Good store with honest knowledgeable staff. We came in with some mattress ideas in mind but ended up going with the recommendation that Steve made instead. The process was very easy, no pushy tactics were used and Steve even honored a coupon for $100 off that I had received from this location about 8 years ago when we got our last mattress.We were in and out in 30 minutes and had the new mattress delivered 2 days later and the mattress so far is exactly what we needed. Steve's recommendation was right on point.Thank you Steve for a pleasant transaction. See you next time we need a mattress.
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December 2023 by Joe Cedzidlo
Our experience with Steve was what I wish all sales professionals would be. He asked us what we were looking for and answered all questions we had. Buying a mattress here was easy. Any future purchase will also be with him.
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December 2023 by Joshua DeVincent
My boy Will is the more respectful and helpful person I’ve met when it comes to mattresses and he had so much patience when it came to me being indecisive about the mattresses and he ended up helping me find what I’ve been looking for in such a short period of time, he definitely needs a raise after our interaction!!!!!
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November 2023 by Kristine Van Kampen
Steve was fantastic! He explained the benefits of each mattress, and took the time to understand what I needed in order to help me find the best option.
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November 2023 by Char-Char Gaming
Steven was awesome! It was a very quick and friendly experience buying 2 mattresses for my kids
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November 2023 by Andrew Jabczynski
This was the greatest mattress buying experience ever in my life. Usually you get people who push you towards one brand or style or aren’t up front with aspects of buying a mattress. Not this place. The gentleman Steve who works here, if I could give him 10 stars I would. As soon as we walked into the store he greeted us and basically left us alone unless we had questions. So we explained to him what we were looking for and he asked some questions about our sleeping habits/positions to better understand our situation and to give better recommendations. He was upfront about the costs, he was upfront about each mattress we inquired about. He answered every question in detail. If you’re reading this and need/want a new mattress, go to this location. You won’t regret it. I know we don’t.Edit: Went back because the mattress we picked out wasn’t working and Steve again was a godsend. We told him the issues with the new one and he worked with us for 2 hours explaining what he had and how it would help our issues. This store is the best around. He is the best around. Thank you Mattress Firm for employing such great people. Steve if you see this, thank you sir for everything.
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November 2023 by Jane Red
Both the seller and the buying experience were pleasant. The employee was helpful, and he found the bed compatible with our needs.
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November 2023 by Vanessa S
I went in to purchase a new bed as I was in desperate need. Steven helped guide me with the correct bed choice that would fit my needs & made the process super easy & straightforward for purchase. Thank you Steven!
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September 2023 by miguel carrizales
Personally, Steve was the best. He was extremely helpful and took his time showing me and my fiancé different beds that would work and accommodate for both of our different needs of comfort. He definitely knew the products on the floor. I highly recommend this particular location and especially Steve. He really made this experience extremely easy and painless; but not on the pockets.
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September 2023 by Jae Kent
This place was wonderful. I walked in and Steve greeted me and asked how he could help. I told him what I was looking for but I didn’t like that one. He was very patient and showed me a few options and I found exactly what I was looking for and within my price range. I would definitely recommend this particular store.
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September 2023 by Chris S
Nice experience overall, nice selection. We worked with Steve, he was knowledgeable and provided great customer service.
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August 2023 by diane cascio
Super happy with our purchase. Steve was nothing but knowledgeable and wonderful to work with. Would recommend everyone going there for your next mattress.
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August 2023 by 1000 Subscribers With no videos challenge
Great service, Fernando and his coworker were super nice and quick, thanks Matressfirm for having professional people.
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June 2023 by Gabriela Ortega
Poor customer service, by far the worst experience with a Location.Manager claims to have done my refund. & it has been more than 10 daysCalled store 4x times
