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April 2024 by MiTundercover
Fastest checking and unloading ???
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March 2024 by calvin foster
Excellent place to load. Very easy to find. Absolutely no overnight parking. Was in and out under a hour. Definitely look foward to coming back. Everyone was super friendly.
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March 2024 by GaryMac
Truckers. Good place to deliver. They took me early and was fast unloading me.
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February 2024 by robert thompson
First they cancelled my appointment without telling me. We had to call and reschedule. Then they never showed up today. When we called to find out why, they said they called. We never got a call. They said their drivers GPS showed them at our location, but our cameras show they were never here. They said their was too much snow in our driveway to make the delivery. We don't even have a driveway. Pilot is unprofessional and dishonest. 0/10 would not recommend. Would rather pay premium for a service that's worth a damn.
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February 2024 by maritza rodriguez nieves
very professional customer service
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December 2023 by Bill Ellis
What a terrible company. Why these companies use these guys for shipping is beyond me. I ordered through Walmart and it was suppose to be here on December 19. So the 20th comes along and I call them. The guy I talked to says it’s on a truck for delivery. So being the holiday I understand. I wait all day and nothing. Call again the next day and the a lady this time said it just got there. So now I’m not sure what to believe. So on the 22nd I talk to her again and she said it can’t be delivered until the following week because the delivery company they use can’t do it until then and to call them. So I did and the delivery company said no one even set up a delivery yet with them to deliver it. So lied to again. The lady from the delivery company called them to see if they did set something up and verified they didn’t and my package was sitting on the dock. So I called Walmart and cancelled the order. And then once I did that I talked to the lady again and told her don’t even bother trying to set up a delivery because I was cancelling it so I don’t care what they do with at this point. It sat there since the 18th and they didn’t even try and get it to me. Then tried to blame it on a delivery company they never even contacted. I will never buy from any store that uses this company ever again. Believe the reviews
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December 2023 by •‿•
Terrible shipping company, asked me to schedule a delivery for yesterday, driver never came in appointment window. When i called dispatch they told me it will come the next day (today) and it never came today. Do not use
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July 2023 by Rafael Angulo
Akamai opens at 8am closes at 5pmMy appointment was at 9am and was attended earlierUnloading was very quick. I had a 20ft container
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April 2023 by Dawn Schoff
I am a truck driver, and I can say this I have never had a bad experience coming to this place for shipping and receiving. Very friendly helpful people
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March 2023 by Dawn Foote
I am a truck driver, and I can say this I have never had a bad experience coming to this place for shipping and receiving. Very friendly helpful people
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March 2023 by Ronnie Prestamer
Surprised to see some of these reviews. I had an order through Walmart through them. It missed the truck that it was supposed to be through the final delivery company. My item was needed for a birthday gift. I called them and let them know the issue. Within an hr, they had found a driver and got it delivered within 6 hours of my initial phone call. I spoke to 2 different people at the company and both were incredibly helpful. My experience was 10/10
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May 2022 by Sam F
Believe the overwhelmingly negative reviews. Horrible communication and never showed up during the 4 hour pickup window. Spent a long time on the phone and was told they’d still be there before the end of the day, but still no one showed. I’ve now got a new 4 hour window for another day so I can do this all over again.
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May 2022 by Sharice B.
Horrible communication and customer service. I have been waiting for my order and a update. Delivery scheduled twice, still waiting on a dock check from a week ago. each time I call promised a call back that I never receive. This is the worst company ever!!!!
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February 2022 by Mike O'Brien
At least they aren't pretending like they are trying to be professional. No communication or updates once the freight has been shuffled off to a third party for delivery. They aren't a freight service company, they are a cross dock location. Had the slew of other bad reviews not led me to call and get an update, who knows how long my delivery would have just sat on a dock somewhere waiting for me to schedule a delivery that nobody informed me I needed to make. I've already contacted Lowe's and given them all of the relevant details and links to where they can find all the other horrible experiences people have had. Hopefully they find some different carriers to use or Lowe's won't be getting any more of my business either.
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December 2021 by elizabeth dickey
Lack of customer service, wrong information given, run around from front office staff(needs retrain if they were even trained) shipment was delivered 7 Dec 2021 just to be in warehouse for 16 days(other carrier was supposed to pick and deliver shipment but was not given to them and kept telling us they contact and arrange for pick up and it turned out to be a lie) till we drove almost 3hrs to pick shipment ourselves on 23 Dec 2021. This shipment was a gift for the holidays that almost got ruined. They get a 2 star due to warehouse personnel service.
