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January 2024 by Stanley Krzak Sr
This is a shady place made a deal on a remote start and window tint sales person Christian makes $600 now deal I agree the remote gets installed comes time for window tint this is I can't do the window tint today come back tomorrow well he talks me into paying the complete bill tomorrow comes and all the sudden he don't have time and he tells me he's at a different store but his window tint dude tells me I don't care what kind of deal he made I'm not doing the tint today so I had them remove the remote start and cancel the deal they purposely damaged my dash my heater system where everything screwed in very ruthless people and dishonest and definitely not people their word and likes to flip flop prices and try to take advantage if can but I don't like the damaging car deal so watch these people don't break your stuff cuz you can't see it to get back at you when you put them in check beware of these people very bad business ethics .
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January 2024 by Aju Agusthy
When I needed a remote started installed on one of my cars last month (December), I called around and this place was first one to return my call and offered to install same day. The whole process was around a hour to install and cost was total $741.98. Everything worked fine and I went about my way. This month (January) temperatures got cold and I needed it installed on my wifes car which is same model just a year older. This time I decided to call around and waited for responses back and found out I got ripped off because the Compustar 2 way remote starter they installed, I was getting quotes of 340-450. I ended up going to a gentleman in Hanover Park after reading reviews and he installed it for 340 and offered same lifetime warranty. I wish I had patience and not rushed when I needed it installed on first car because these people are clearly upcharged at least more than double the price of what it should cost.
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December 2023 by V Lindsey
Regretfully, I must write a negative review and they did do well cleaning my car. Sad to say one of the employees took my broken phone out of my car when I was having my car cleaned (which needed to be sent back). When I contacted them, they stated they would inspect the cameras and get in touch with me. I had to call again since no one had returned my call, just to find out that nobody was visible grabbing the phone. There is no real way to know when the phone was removed unless they have body cams, however I am positive that it was in my car before it was cleaned. I now have to reimburse my phone provider for the cost of the damaged phone. It's unfortunate that you can't rely on businesses to maintain basic ethics especially when you're spending your hard earned money.Paraphrase without limits.
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August 2023 by J Courtney
Chris, wanted to play with the price to get more money out me. Don't waste your time on this place. Poor customer service. When you give your year make and model of your car in the year 2023 they should be able to give you the price for the foot range.
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June 2023 by nikola dramkin
Great place, fast service and nice quality! All the guys were awesome !
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May 2023 by Tim Burchard
Got Double Din Stereo installed! Great work! Great turnaround time, reasonable/competitive pricing. Highly recommended!
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March 2023 by James Williams
Awesome professional service!! The guys at Sounbytes provide quality service and will go above and beyond to make sure the equipment they install for you is working to the best of there ability!! I will recommend them to anyone
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March 2023 by Jeremy Solis
Had communication issues but I still recommend them as the manager is very professional.Had a solid system with some terminal melting issues so I know that it’s putting out. Just had to reorder a new terminal. Only 1 year used man that amp can put out. JL slasher 500 or whatever thing bangs
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March 2023 by Damond Turnipseed
The guys at Soundbytes are the best. They sell only top notch electronics at reasonable prices. They really take care of their customers. I wouldn't go anywhere else.
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December 2022 by jason scott
Called for a remote start for my wife’s car and they were able to get me in on a Friday at 5pm and was out by 6:30. Great customer service and knowledgeable about the equipment!
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December 2022 by Lorenzo Jones
They did a good job on my Mercedes ml350,
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November 2022 by Markita S.
Not a good experience and will not be returning! My daughter and I came to look into checking out my remote starter and seeing if it can be fixed or see about a new one. Either way I never got a chance to speak with a worker. When we came in, a male employee big, tall with a black ponytail was talking with a couple for a few minutes. He noticed us but didnt say hi or be with you in a second but as I mentioned he was talking with someone.Ok literally after they finished I was walking up to him when a random guy came in front of me and started asking him questions in Spanish. Do you not see me here?! The employee didn't say anything as he kept talking to the guy. Not sure if it was a racist or sexist thing either way I refuse to give my business to someone who is unprofessional and nonchalant.There are a ton of places that fixes repairs and or sell remote starters and this Soundbytes in Northlake is not it. Moving on to a place with class and treat customers with respect. Bye Bye!
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October 2022 by Ernest Graham
Soundbytes has some of the best customer service that i’ve ever experienced! They always take care of me & make sure my music quality is alway top tier! They were even able to install a custom performance sound system in my 2022 TESLA MODEL Y!! Even when no one else was able to do it. Theyre far ahead of the game! Thanks SoundBytes
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October 2022 by linda wierzbicki
I highly recommend this location for quality customers service and professional expertise. I had a remote starter installed at a fair price and prompt service. Look no further than Soundbyres for your automotive needs
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September 2022 by MEDFIRST ENTERPRISE INC
Hey I went to this place with a wire problem. They overcharged me to fix the problem then said I need additional work done. I paid $3100 trying to get it fixed. By the time I drove 3 miles my system cut off again. I am very disappointed with their services then I had to take off work just to get the issue address again.