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November 2023 by RENATO B.
Great place near O'hare airport.The attendant Andy is very kind n corteous. The breakfast served is poor, but the hotel has a restaurant inside that is very good.
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October 2023 by Brittany
Be careful the front desk will give a stranger a key to your room. Take your valuables everytime you leave and if you drive check on your car throughout the night. When asked to speak with the manager the desk clerk Vicky (short dark red hair, older lady) refused. No manager information listed at the desk either. What kind of estiblisbment is this? Very sketchy and unprofessional.
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August 2023 by E C
No toilet paper. Dirty towels had make up on them No blanket to speak of only a sheet and a sheet with quilts. Floors need to moped bad. Other than that it was fine. The front desk did bring me tp so atleast one person cares there.
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August 2023 by Candace Wase
This Super 8 was a lifesaver for me after an incredibly stressful day of airplane travel. A huge storm caused tons of people to get stuck in Chicago for the night, so hotels were getting booked up and hotel staff were getting overwhelmed. After being sleep deprived from the travel and getting yelled at by staff at other hotels, I was an emotional wreck by the time I called this Super 8. Nora at the front desk was incredibly kind to me. She was so understanding of my situation, she calmed me down and gently talked me through how to get there from the airport and how to get a shuttle in the morning, and she even gave me some snacks out of the contintental breakfast when I showed up at 1:30 AM starving, exhausted, and overwhelmed. In a world full of harsh people, Nora and the rest of the staff at this Super 8 restored my faith in humanity and helped me get through a difficult night.
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July 2023 by -
Found a dirty, used condom on our night stand when we entered our room. Went right back to the check-in desk and asked for a new room. The room they gave us was a significant downgrade from what we paid for.The chair didn't even work. It was so wobbly, we couldn't sit on it without falling off. Mysterious stain crusted on the toilet seat. It felt like I couldn't sanitize these rooms enough to feel clean in them.Our key card stopped working after our first night, we had to go to the desk and get a new one.The girls at the front desk were nice and apologetic about it (even though at first, they tried to insinuate it could have been OUR condom ... no), but I was shocked we weren't offered a partial refund. I have stayed in a lot of hotels and have never seen something that gross just left out like that. Be VERY cautious staying here and bring sanitation wipes to avoid potentially contracting a few diseases while you're there.
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July 2023 by Agustin Diaz
Room was dirty. Food on the floor. Napkins and receipts from previous guest under the bed. Had to purchase cleaning supplies at the dollar tree. Luckily it was for one night. I just hope the sheets were clean. Area didn't seem safe. Other guest yelling and blasting music at night. Won't be staying here. I'll pay extra and go somewhere else.
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July 2023 by - -.
Found a dirty, used condom on our night stand when we entered our room. Went right back to the check-in desk and asked for a new room. The room they gave us was a significant downgrade from what we paid for.The chair didn't even work. It was so wobbly, we couldn't sit on it without falling off. Mysterious stain crusted on the toilet seat. It felt like I couldn't sanitize these rooms enough to feel clean in them.Our key card stopped working after our first night, we had to go to the desk and get a new one.The girls at the front desk were nice and apologetic about it (even though at first, they tried to insinuate it could have been OUR condom ... no), but I was shocked we weren't offered a partial refund. I have stayed in a lot of hotels and have never seen something that gross just left out like that. Be VERY cautious staying here and bring sanitation wipes to avoid potentially contracting a few diseases while you're there.
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June 2023 by Christina Horton
I thought I was only going to be in Chicago one night, but my plans changed and I ended up staying 4 nights. The managers were so helpful and accommodating. Andy helped me find a room last minute after midnight and Monika was able to give me a discount because the rates increased over the weekend. Monika also helped give tips and directions on driving into town. I really appreciated the staff.You can tell they did renovations and updates on the facilities. The rooms have a chic white, gray, and black decor. The bathrooms are especially nice. I stayed in 3 different rooms and each was a little different. I think they are gradually making updates on the rooms.I would recommend staying here!
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June 2023 by Kevin Burke
Great deal on room, was in town when Taylor Swift was in town. This hotel came through for me, it has clean rooms, comfortable beds, they look like they have been working hard to paint and redoing rooms, great job. The staff made my stay even brighter.. Vicki was amazing checking in many people laughing like everyone was a best friend…
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June 2023 by Michael Kritzer
I stayed at the Super 8 motel in Northlake Illinois and I was very satisfied with my experience. The motel is conveniently located near the airport and the highway, and there are plenty of restaurants and shops nearby. The staff was friendly and helpful, and the check-in and check-out process was smooth and fast. The room was clean and spacious, with a comfortable bed, a microwave, a mini-fridge, and a flat-screen TV. The bathroom was also clean and well-stocked with towels and toiletries. The wifi was fast and reliable. I would definitely recommend this motel to anyone looking for a budget-friendly and comfortable stay in Northlake.
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June 2023 by Cyndi Jungkuntz
Stayed here while visiting family. The room was nice for the value. Vicki at the front desk was very friendly and upbeat. She made us feel welcome. Very easy to get to.
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June 2023 by Tony Garza
Did not go to the hotel,but I did go to the diner there. Good stuff, old school diner fare. The meatloaf and taters were awesome. The waitress was super nice. My wife had tasty potato pancakes that were homemade....
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May 2023 by Maria C.
este motel súper 8 ni se merece ni una estrella sus cuartos son súper de mala calidad son asquerosos sucios vomitados piso igual television quebrada sábanas con cabellos el baño con pelos es un asco y aparte pagar $223.38 dólares por noche
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May 2023 by Bailey Hanson
The hotel recently painted the entire exterior & they are currently doing remodels on the interior. It looks great! They keep the hotel extremely clean and the staff is all so friendly. The location is perfect for a quick ride to the airport. Parking is no issue. Overall tan amazing stay & will be staying here again.
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April 2023 by Donny Dew
Not that good at all. Wi-Fi weak, and choppy, or none at all; they said no extenders or pods were working so it didn't reach, well people on business don't want to hear that. The restaurant was right inside next to the lobby. That was good. Staff were nice. Pet happy friendly!Rooms: We're decent clean. Soft pillows, nice!Food & drinks: Nothing complimentary but sure they had valueful quality food next door.
