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December 2023 by Micheal M.
absolutely worst shipping company I've ever experienced for shipping on tires and wheels. they've held my tires and wheels for over 2 weeks and i keep getting excuses on why they aren't on the way to be delivered. I strongly recommend Custom Offsets company to never use them again or any other reputable company to use them for shipping.
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December 2023 by Mike Hawk
This company is horrible. Don’t use this company . Customer service representative hung up on me on purpose instead of finding out the problem. They left 2 empty HUGE PALLETS . In front of my house and refused to take it. Want extra money to take their pallets back. They treat Seniors Citizens horribly.
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November 2023 by Mikail Gusseinov
First delivery Thursday, waited 2 hours just so the truck driver “feels unsafe” to drive inside because his truck is too big. My problem? Don’t think so, but Ok sure. 2 delivery attempt Thanks to “Oscar” who lied to me 3 times saying “it’s out for delivery” when in fact after 3 hours another person picks up the phone and tells me it’s wasn’t even out and they can only deliver on MONDAY.Wasted 3 days just because they don’t care.Don’t even bother using this company.
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November 2023 by Sabrina Villa
I love custom companies. Darren has been amazing and I have always had the best service. A great company
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November 2023 by Joanie Leyba
Awesome company. Best customer service. Sean is one of the best sales representative I have ever met.
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November 2023 by Joseph Regalado
Roman is a great rep! Custom is an amazing company. Thank you for everything!! Go Custom!!
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November 2023 by Veronica Pennix
I am writing this review because, we have been using The Custom Companies for years. They have clean and reliable trucks and equipment. They provide reliable service, they deliver on time and they have pretty good competitive rates. We have a wonderful Account Rep Tim and he is just terrific. Overall we are satisfied?
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November 2023 by Julio Marin
Customs is a reliable company always picking up on time and making deliveries safe and on time to customers, Anthony Anselmo is the best rep they have making every customer happy.
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November 2023 by Yaroslav Kaplii
To whom it may concernWe were using your company service and encountered extremely low quality of service.The delivery was expected on Thursday however for whatever reason the driver left either he changed his mind or anything else-it doesn’t matter at that point because we were not even notified, we had to call ourselves multiple times and eventually we agreed to have it delivered on Friday 1-5pm, for no reasonable explanation there was no delivery as agreed, no notification whatsoever, we had people waiting for delivery on Friday. Moreover we were assured by Oscar three times on Friday at 2 p.m then at 3 and then at 4 that the package is on the way and driver will be shortly, but at your 4.30 the other person pick up the phone and told us that the delivery won’t be come today because the package didn’t even come out from the facility, it is UNACCEPTABLE, no one apologized, explained or notified us,WORST EXPERIENCE EVER.
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October 2023 by Matt Grapsas
Great experience with custom, we love Steve!
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October 2023 by cole mcnabb
Always a good experience with custom, we use them for all our trucking. Nick P is the best
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October 2023 by Tom Williford
Tony needs to take me golfing but he does a great job.
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October 2023 by Oscar Diaz
Great Customer service from Nick P & Ray H, and Custom's entire Team.
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October 2023 by jacob fitzgerald
Great company, good pricing and amazing customer service.
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October 2023 by Audrey Smith
Great overall experience (coming from a shipper/customer)!
