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January 2024 by Dr Amarillo
This Value City (Northlake) has excellent customer service, follow-up, and communication. They were empathic towards my issue and were able to go the extra mile. The staff in the back of the store are friendly and professional.The mirror a Cypriot Wall Mirror, which you could hang on whichever side is absolutely gorgeous and elegant. Exquisite style and quality. Dimension how it looks in pic 85”W x 44”H, or vice versa.This Value City gave me the best Christmas gift, with their attention to detail and addressing but also correcting an issue that was mine when I got the mirror. They didn’t have to correct it but they did and I am forever grateful.Thank you.
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January 2024 by Marlon Eduardo Garcia
Kyle Strong gave a really good experience on getting a new bed. Explain me really well what was better for me lower back and I’m happy with my purchase. Delivery and Installation was excellent
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January 2024 by Vanessa Cisneros
Theresa was enthusiastic upon entry, always helpful and ready to answer any questions we threw at her. She provided space when requested and somehow timed when to approach us again perfectly. I recommend going to Theresa for your furniture purchasing needs! She's a woman that gets it!
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January 2024 by Adrian Garcia
Kyle was amazing, great customer service! Did not rush me made me make my choice with my budget and didn’t try to sell me extras that I didn’t need! Amazing customer service and sales man
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January 2024 by lafita Shackelford
I’m so happy I needed a new look and this helps so much and I could afford it and the quality is amazing. My girlfriends gonna love this because I found us a place to shop for new furniture at a reasonable price. I love this quality.
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December 2023 by Kelcey Anyá
Clearance is great, attentive is a great salesman! Appreciate all is help!The movers were also incredible! Originally received the wrong couch but it was quickly rectified and I am truly in love with my new couch!
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December 2023 by Marnisha Medlock
Go to value city in Northlake when you do make sure you ask for Clarence one of the best salesman with great customer services. A comedian with such a great personality he would have you laughing throughout the sales. You can tell he loves his job so go ask for him you will not regret it.
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December 2023 by pedro reynoso
Our salesman Kevin Burke was super helpful and 100% attentive and receptive to what we were looking for. We did not get pushed at all and will be back. Thank you Kevin, your the reason we will return to Value City!
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November 2023 by Dee Grant
The salesmen Talal Bittar was very professional and knowledgeable. I love my new sectional!
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October 2023 by xl-ASH-lx
Eddie is an amazing sales rep. He was understanding of how frustrated and unsatisfied I was with an online order. He definitely turned my frown upside down. I appreciate your professionalism and expertise. I can’t wait to receive my order!Melanie rang me up and set up my delivery. I appreciate all the help.
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October 2023 by Hamesa Poindexter
Talal is an amazing salesman. He helped me pick out great furniture which met all my needs and wants. He deserves a raise. Lizet is an amazing finance person. She help me get the credit I needed to apply to my purchase. Thank you value City for my beautiful set.
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October 2023 by C & W Williams
Omg where do I start. Tina and Kyle were so amazing and patient with me through this whole process. We kept running into issue after issue but both made a huge effort to get my issue resolved. I was in the store for 2 hrs with them and Kyle even stayed 2 hrs late helping me. The best customer service I have ever experienced. At the end, my issue was resolved and I was able to purchase my new furniture. Thank you again Kyle and Tina for all your help. I appreciate it so much.
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October 2023 by Rosie Thompson
Thanks Will for a great shopping experience!!! You allowed me to shop at my own pace and was available to answer my questions.I love my purchases!!The shopping was great but the delivery was not done correctly.
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October 2023 by Alexis C.
I used to love there furniture but when I went in there everything looked so cheap and poorly made on top of being over priced. They really fell off not sure what happen.
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September 2023 by Juls Mend
Had a wonderful experience with this store. Will assisted us through the whole process and explained every single detail. As a new homeowner it’s very difficult for me to make choices that suits my place. Thankfully Will was there to give advice. This is a great experience as homeowner to go to a store that provides assistance and information to the fullest.