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December 2023 by Joan Z.
I have been doing a lot of online shopping and if something does not fit I send it back which means I have to go into the store. I went in there about a week and half ago and had the rudest customer service assistant ever. I had 3 different returns with 3 different bar codes and she was huffing and puffing and sighing the whole time. As she scanned the bar code to do the return I asked what the screen said and I handed her the item,I did it 3 times. Then yesterday which was Friday Dec 22 I sent my nephew their with a few returns to do the same thing and the same lady was there and refused to do the refund. I recently fell and fractured my hip and have a hard time getting around and half the time your electric carts don't work so he was doing my errands for me. This past Christmas I have spent over 500$ there for presents and she has been The Rudest Associate I encountered. Her name is Karen a young black lady. I sure hope she changes her attitude soon or she should not be in customer service.
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December 2023 by Guy D.
The Walmart in Northlake is a bit sketchy! My wife and I needed a few things for her 98 year old godmother who lives in a nearby senior residence. The parking lot looked like the exit area for a demolition derby! Many of the vehicles had pieces falling off or were duct taped in place! The parking lot appeared well maintained and lit but you might think twice if arriving after dark as you feel you are in a foreign country. The store was well stocked and the staff were helpful. The line for self checkout was confusing but helpful if you only have a few items. They Do Not Have Fresh Produce! So plan to another nearby store if you need fresh produce. Visiting this store was a real cultural experience, keep your head on a swivel and be careful!
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October 2023 by Noemi V.
Needs to be shut down ASAP for a more professional and organized store. The people who work here are very rude to the customers and very disrespectful. Do better Walmart!
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September 2023 by Susie Q.
This store is the armpit of Walmarts!There were so many things I wanted.Normally a different Walmart has.Then, only 1 cashier to check you out.They have her aisle blocked off so that you have to go through the self checkout line to get to her.Never again!
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July 2023 by April W.
I went there on today July 15, 2023. I went and tried to get a ride on mobile cart because I recently had spinal surgery. Got on the cart unplugged it turned it on it said 100%. I started to drive away and an associate said it didn't work. I stated that it said 100% he said it will stop on you. He then said it one over there and pointed, I said where as he's walking away. I begin to follow him asking where. Then I ask for a manager he says I can't call for a manager & there's not one here. I ask 3 more associate and they say they can't call for a manager and they do think one's there. I walk to customer service desk and ask call they call for a manager. She says there's not one here, but I'll call for a lead associate. I state I want a manager. She call a lead associate at approximately 11:30ish I waited 15 minutes no one still didn't show up. I ask for there corporate number. If this is how they treat people with disabilities I don't want to spend another dime in their company! How are you running a store with no manager to make the associates are doing what the supposed to do and holding them accountable for their actions.
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May 2023 by Matt S.
This is the dumbest and rudest Walmart that I've ever been to. Lazy and completely incompetent employees refused to exchange a bottle of motor oil that had the inner seal broken. Karen at customer service and the bitch "manager" who won't wear a name tag should be ashamed of themselves.
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May 2023 by Nicaury Ogando Polanco (Dominic Barbershop)
Excellent
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April 2023 by Nicaury Ogando Polanco (The Dominic barbershop)
Excellent
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April 2023 by Nicaury Ogando Polanco
(Translated by Google) Excellent(Original)Excelente
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April 2023 by Peter V.
As a regular shopper at Walmart Northlake, I can confidently say that this store offers a great shopping experience that caters to everyone's needs.The store is clean, well-organized, and well-stocked with a wide variety of products at affordable prices. Whether you're shopping for groceries, electronics, clothing, or household items, Walmart Northlake has something for everyone.The staff at this store are friendly and helpful, always willing to assist customers with any questions or concerns. The checkout process is efficient and fast, with self-checkout options available for those who prefer to scan their own items.One of the things that sets Walmart Northlake apart is its online ordering and pickup services. This makes shopping at Walmart even more convenient, allowing you to place your order online and pick it up at the store without having to navigate the aisles.The store also offers a pharmacy with a knowledgeable staff who can help you with any questions or concerns you may have about your medications. The Vision Center and Photo Center also provide a range of services, from eye exams and glasses to photo printing and personalized gifts.Overall, I recommend Walmart Northlake to anyone looking for a convenient shopping experience with a wide selection of products and friendly, helpful staff. With its online ordering and pickup services, pharmacy, and Vision and Photo Centers, this Walmart location truly has everything you need under one roof.
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January 2023 by Luiis Molinna
(Translated by Google) very good place(Original)Muy buen lugar
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January 2023 by Antoni Mazek
They don't stock what they advertise. I would like to give 0 stars
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December 2022 by Paul B.
Most of the time I come for a pretzel but today I had a special mission I needed to deposit some cash to PayPal and couldn't figure it out and finally I did success. I was in line about 7:59 and was told by 8:00 maybe it was a minute or two later that they wouldn't let me or they couldn't let me do what I came to do because the center closed at 8:00. I asked for a different opinion and a very nice manager came and also told me it was impossible. "Make the impossible possible."
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July 2022 by Antonio R.
This walmart is the worst its never clean the employees are not helpful most of the time they dont have what u need the shelves are a mess items are always just thrown anywhere amd they are scamming us the item say one price but when u go to pay they charge u more DO NOT GO HERE
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July 2022 by Camaryn E.
You are to card the person buying alcohol with the transaction. If a group comes in you card the person paying if multiple people pay you card all people that are paying. Ugly balled head 70yr old making 15 an hour at 70 wanted to card a 17yr old girl buying just an air mattresses, blanket, and soap. She's my boyfriends niece she just need to get stuff. Then UBH70Yr old wanted to run to the manager and go off about how I was going off on her for treating me like a child talking about " I know how you kids are." Properly train your employees so they know the actually regulations and make sure they know how to watch their mouth I was done talking to her there is no point in here rambling on purposely trying to annoy people into getting more frustrated. She also told me I could be quiet no ma'am I don't work for Walmart, they down own me so you watch how to talk to customers.