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August 2021 by Matias R.
This Walmart is so awesome and somewhat organized. They are so convenient and always well-stocked, they really have everything that we need. Their products has a good pricing and also a reasonable prices. They have nice place and always clean, also they got best location. Their staff are so friendly and helpful, they help and assist me to find the things I was looking for. I got all the things I need in such a fair prices, and it is worth the cost. All of their items has a good quality. This Walmart is so highly recommend especially for a big family. I will definitely go back here when I am nearby, and also I will introduce this Walmart to all of my friends and family. Good job! Thank you for great experience and service.
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December 2020 by A A.
The most ghetto Walmart I ever been. The workers there are so stupid all they say to you is "sorry I don't work in that department" when asking for an item location. Such dirty ghetto looking MF's .
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November 2020 by Susan B.
Let me start by saying that my daughter died this year. She was my only child. I'm now raising her 2 yr old daughter, who is still struggling with the loss of her mother. She doesn't understand why she hasn't come home. My granddaughter and I have been quarantining for our safety. I'm trying to provide my granddaughter with a happy Christmas. In May our basement flooded, and we lost most of our Christmas decorations, out tree, and keepsakes my mom and grandmother made. For our safety I decided to order a Christmas tree on-line. We are on a tight budget. I went to Wal-Mart on-line to order the Holiday Time Pre-Lit Kennedy Fir Quick Set Artificial Christmas Tree 7.5' Mini Clear Lights. It's on sale for $99.00, and within our budget. I ordered for pick up at the Wal-Mart Forest Park. At 12:15 on 11/27/20 I received an email that the order was canceled because they were out of stock. I ordered the same tree from the Cicero store at 13:05. I waited all day for an email to pick up. At 17:00 I still had not received an email. I called the store 10 times for the pick up department and customer service. No one ever answered. I rang the pharmacy and they were nice enough to transfer me to a floor manager, who connected me with someone from the pick up dept. He let me know that they still had a lot of trees. I explained my situation, and he let me know they had not even looked at my order. He said they might get to it tomorrow. I reminded him that the website said if you order before 16:00 you will be available to pick up that day, and I ordered at 13:05. He said he couldn't do anything to help me. So I waited. 5 1/2 hours after I placed the order I received an email letter me know they were out of stock. They literally waited until the trees sold out to respond to the online orders. I tried to order from the Northlake store, and it was cancelled right away. I called customer service , and she helped me place an order at 18:49. She said they still had 6 trees, but might not fill the order until tomorrow. At 19:02 I received an email that my order was canceled, due to high demand. The truth is that the employees don't want to do their jobs and fulfill these orders. Clearly the on-line customers don't matter at all to Wal-Mart. At 22:28 I took a photo showing that the Northlake store still has 4 of these trees available to order and pick up. I tried 4 times today to order a tree to pick up, and none of the employees could bother to do their job. Worst customer service ever!
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November 2020 by David B.
Dumpiest Walmart I've ever been in, miserable employees, when you ask someone for help it's never their department so they have to call for someone else that never shows up. If you go when it's dark outside it's a tad more dangerous. Stay safe. If you know what you're looking for and you know where it's at, great store. If you're confused and need help finding a 5 star item, perhaps choose a different Walmart. Overall, 3 star review because they have self checkout that moves 5x faster than their human cashiers. Pros: Self checkout, the greeters are friendly. Cons: Employees are always confused, on a different planet, and in the wrong department.
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September 2020 by Nathaniel P.
I don't know how this place got away with allowing it's employees to be so openly rude and not care. Definitely got trashy abs ghetto.
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September 2020 by Adriana G.
Like all Walmart's this one it's not the exception, good prices on everything, pets food , groceries Love saving !
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August 2020 by Phil P.
I guess I know why you are NOT a super store ...guess that doesn't include super service. Stopped at your place to pick up an item showing in stock.....was greeted with it's in the battery section(mind you they never looked at the item on my phone)...of course it's not in the battery section. Went back to the same guy...who NOW looks at it and says oh that is the jewelry section oh and they are closed.....first of all I don't have any faith in your answer now..it's a battery....nobody can go get it.....nope they closed......and then they just ........walked ....away......
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August 2020 by Michael D.
Always over crowded, lots a mess , always carts parked all over the place! When you go inside they never have any registers open! Nothing ever seems to be in stock! Only go here when it's a last resort!
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July 2020 by Rick N.
This location has gotten SUPER ghetto. I went online first. No longer can you order online and pick up at the store. Now with the outbreak I think this place has got even worse
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May 2020 by Minnie E Miller
They didn't have baskets. I use a Rollator and had to put groceries on the seat.
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April 2020 by Carol G.
Very disappointed with my recent visit to the tech dept. at Wal Mart. I went there hoping to get help to remedy a cell phone issue. My old cell phone had died and I needed a new one. The young man in the tech dept. (after spending a lot of time trying to get me to switch my plan - to a more expensive plan with a different carrier) told me he couldn't help me if I have a prepaid plan with AT&T (which I do). Told me the AT&T stores would probably be closed until late July because of the virus (I have since learned the AT&T store in Villa Park is open.) After declining his offers of more expensive plans with different carriers, and learning that the AT&T store in Villa Park was open, I visited AT&T. The manager there told me that all I needed to do was to go to Target (I'm sure other stores sell prepaid AT&T phones, too) and buy an AT&T phone and switch the sim card and I'd be good to go. I'm certain the tech guy at Wal Mart knew this, but he would not have made any money off me. Be aware - the tech "help" dept. at Wal Mart is not a "help" area but simply run by slick sales people looking to make money even if the sale requires deceit. Sure left a bad taste in my mouth. Went to Target. The tech gal there was wonderful and troubleshooted with a sim card and I left happy with a new cell phone (keeping AT&T)
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March 2020 by Art J.
Well I'm glad I was able to find luckily one big bag of rice and some other smaller bags of rice but I took the bigger bag of rice for the price since rice from Costco and Sam's club is a scarcity to find. Out of all the places Walmart carry them buy northlake. Only thing they were out of was eggs
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February 2020 by Raul M.
They really suck at customer service, employees always walking away from customers. Their favorite thing says "if its not on the shelf were out" which that's usually everything. Manager's can never be found.
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January 2020 by Khosrow N.
In the pharmacy of this Wal-Mart in Northlake, everybody is hiding behind the counter, and are in denial of the fact that pharmacist should have a professional license and are obliged to post their license in the customer's view. I transferred twenty prescriptions to this pharmacy ninety days ago and from the beginning I had problems with their nagging about the shortage of staff. I told, if they are not able to handle my account I will go to another pharmacy, but they did not refused verbally but proofed it by their behavior and body language. From the first order there has been nothing but problems; they do not fill the prescription on time, they charge the insurance for the medications and do not include the med in the packet. On the top of it all they have double standards, if you do not speak the language of the technician they ask you to come back in an hour, but if you can speak the language they will hold the pick-up line for twenty minutes to fill their prescription if one could speak the staff's native language. The technicians call you and tell you the pharmacist has told them the doctor has denied your prescription, when you ask to talk to the pharmacist, pharmacist hang-off the phone. When you call back, after having a discussion with the doctor, the pharmacist refused to give you her first name "Donna" instead of her full name. Even if you explain to the pharmacist she is obliged to post her license at the place of work in the clear view of the customers, she denies the IDFPR regulations and refused to give her license number. Even when I approach the pharmacist in person she gives her name as "Donna Watson" and asked to look-up her license number on IDFPR website. I found out that she is not on the list of licensed Pharmacist in IDFPR website but she is practicing as a pharmacist at the Wal-Mart Northlake, Illinois. Then the Wal-Mart Northlake Pharmacy supervisor "Ben Trinidad" calls on an incognito phone number and leaves a massage calling him back without leaving a phone number to reach him!!!? That's how much he wanted to help. In the old times Wal-Mart used to treat their customers with respect, but now this is how the Wal-Mart's Pharmacies run, if you wish to get your medication properly with respect and get healthy get out of the Wal-Mart whirlpool.
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January 2020 by Berenice T.
I stopped by this Walmart today despite the bad reviews because I was looking for a specific item which was listed in stock at this location. I went there and found a lot of messy shelves and areas throughout the store where I walked. I couldn't find the item I wanted so I asked an employee who told me to go to the toy section and ask someone else. Then, I went to the section where I found 3 employees chatting away the entire time I was looking (which was quite some time!). I decided to ask one and she just told me that they were probably unboxing the item I wanted and then left to continue chatting with the others. I was extremely annoyed at this point. I get to the cashier to find that not only are the employees here terribly unhappy and it shows but so are the patrons! It must be the whole atmosphere. I'm glad this isn't the only Walmart close to me. This place is worse than any I've visited. Buyers beware.