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February 2024 by Shubin 17
Helen was excellent. She was able to help me find the perfect fitting diamond fir the setting we talked about. It was very quick since i knew the setting i wanted yet she was vary informational.
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February 2024 by Edgar Gallo
***A bit Lengthy but I believe this will help all the guys/girls out there that are in the position I was in. I like many started my search online when I was looking to buy an engagement ring for my future wife. After many days of trying to figure out how diamonds are graded and priced I decided to go and take my search live. I went to a few jewelers in downtown Chicago jewelers row per the recommendations of a friend. What I found was basic information on the 4 C's and an environment where the price could be haggled with the vendor. I myself want an upfront fair price. I don't like the feeling of being in a bazaar haggling down the price of a vase. On the recommendation of another friend who has bought through Blue Nile. I made the appointment with Helen after reading several other positive reviews. Helen was exceptional her knowledge and passion for diamonds really put me at ease with the whole process. She not only explained the 4 C's but went into detail how the other features such as the ratio of the table and depth affect the appearance of a diamond. With her knowledge and passion for what she does I felt completely comfortable making a decision on a great looking diamond. Going back to the pricing, I really appreciated the fact that Blue Nile has upfront competitively priced quality diamonds with out the need to haggle. Early in my search I was shown a lesser quality diamond, same size in weight for substantially more than what I paid for the diamond that I selected with Helen. In all when I received the ring with the diamond set it was more than what I could have hoped for and I couldn't be happier that I went to go see Helen Orth. I will be recommending Helen to all my friends and family.
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February 2024 by dinesh reddy
I know soo much about diamonds today than I did all my life. Zack, helped us get our perfect rings and taught us enough on how to choose your perfect ring.
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February 2024 by Kara Peart
ZERO STAR! If you are looking for a jeweler to completely ruin your long awaited milestone-choose Blue Nile. Diamond fell out almost immediately and they refuse to give a refund or exchange! Asked the manager for a corporate phone number and they refused to give it and now there is NO RING. Was told to call the “show room” and was given the same run around. Worst consumer service I’ve ever seen! For a company selling happiness and making this milestone truly special, they have completely ruined the entire experience. Every women dreams about this time and her ring. Save yourself the time and disappointment and go with literally any other jeweler!
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February 2024 by John S
Helen and Dominic were the perfect team to guide me through my engagement ring purpose, taking great care to ensure I made a fully informed decision on the ring/diamond choice, and doing everything they could to ensure prompt delivery. I cannot recommend Helen and Dominic enough. Thank you so much. Everything was perfect, just like Helen said!!
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February 2024 by Jocelyn Li
Our experience at Blue Nile with Helen was exceptional! Helen took the time to understand our preferences, guiding us through the world of diamonds with patience and expertise. She impressed us with her extensive knowledge and transparency while guiding us through the process of choosing the perfect engagement ring. Helen's expertise in diamond selection was evident as she explained intricate details like table, depth, crown angle, ensuring we made an informed decision within our budget. Her insights on the seasonal influence on finger size added a personal touch to the experience. If you're seeking a knowledgeable and genuine guide in selecting the best diamond ring, I highly recommend Helen! Our experience with Helen was nothing short of outstanding, and I am grateful for the exceptional service she provided. If you want to ensure that your diamond purchase is not only exquisite but also tailored to your preferences and budget, Helen is the person to turn to.
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February 2024 by magnolia winter
this place is a joke!! ZERO STAR!! NO RETURN AFTER DIMOND FELL OUT OF ENGAGEMENT RING!! 0/10 experience!
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December 2023 by Mitchell Barczy
I have purchased several pieces from Blue Nile, but it all started in 2020 when I proposed to my wife with a Three-Stone Petite Pave Trellis Diamond Engagement Ring in Platinum followed by Riviera Pave Diamond Ring in Platinum (1/2 ct. tw.) as her wedding band. Since then, I have made several other purchased and have never been disappointed with the quality, service, delivery as well as their consulting services. I felt funny making such purchases online, but rest assured, it has all been well worth the effort. Highly recommend Blue Nile to anyone!
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October 2023 by Ryan Perkins
Helen was absolutely phenomenal. She helped my girlfriend find the ring of her dreams and made the purchasing process so smooth and easy. Would definitely recommend asking for her if you go there
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October 2023 by Trisha Daniel
My fiancé ordered a custom ring online from Blue Nile, but it was a little too big when it arrived. We scheduled an appointment at the oak brook location to see what our options were for resizing. Helen Orth was super helpful. She stayed in contact with us right after we made the appointment until after the ring arrived post resizing. The purchase of a ring is not a small purchase so you want someone to keep you updated on the process and reassured that things are moving along. Thank you Helen!
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October 2023 by Erick Schneuker
This is long overdue but the service here is top notch. I can’t recommend seeing Jon Esielionis enough. He was extremely knowledgeable, professional, and patient in helping my wife and I pick the perfect rings for our union! I will absolutely be coming back for my future jeweler needs!
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October 2023 by Daniel Barnstable
Helen Orth earned our trust for the big purchase by: 1) listening to and staying true to what was important to us, 2) explaining what experts in the field (including Helen) know about the 4 C's and how their interplay combine for the properties and value of the stone, and 3) tirelessly searching Blue Nile inventory for the one stone that would make us 100% happy for a lifetime. Once we began working with Helen, we quickly realized we did not want to work with any other jeweler because we trusted her so much.
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September 2023 by Andy H
Jon was really helpful when we visited the store and then afterwards to help me choose the right diamond. The ring is beautiful and my Fiancée loves it. Thanks Jon.
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August 2023 by Eric Poltersdorf
I had a wonderful experience at this jewelry store when purchasing an engagement ring. The staff was knowledgeable and attentive, helping me find the perfect ring within my budget. The selection was impressive, and the quality of the ring is exceptional. I highly recommend this store for anyone looking for beautiful and meaningful jewelry pieces.
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August 2023 by Brayan Solis
Helen Orth was super helpful!! She’s full of knowledge and was able to walk me through the differences between the engagement rings I was looking for! Helen was the main reason why I purchased with Blue Nile. She not only listened to what my concerns and questions were but she didn’t make me feel like I was just another dollar sign to her. I walked out with not only a beautiful ring to give but to a really awesome experience. My now fiancé and I thank you for selling us her dream ring! Thank you once more!
