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March 2024 by M Leyson
Staff friendly and helpful
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March 2024 by Julio Contreras
I bought earrings as a valentines gift for my wife. They sold me the display. When i purchased they never told me anything about “final sale” on jewelry nor have a sign anywhere that states that. One of the earrings had a defect that doesn’t close all the way. I went with wife to exchange and they told us they couldn’t exchange due to sanitary reasons which it doesn’t make sense because when you ask to see an item everyone touches them and they don’t clean them back they just put it back on the drawer. So that doesn’t make sense. Also on receipt it doesn’t say nothing about jewelry being final sale. Very disappointed. I had to buy wife another pair.
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January 2024 by zombie master
Friendly, inviting, and knowledgeable
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January 2024 by Sierra Scanlan
I came into the Coach Oakbrook location regarding a concern about a wallet purchased from a different coach store and Marc quickly helped me and resolved my issue. He made sure I walked of out the store happy.
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December 2023 by Stephanie Romo
Lola was so helpful today. She helped me get my bag hardware fixed. She went above and beyond to make sure we left the store happy.
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December 2023 by Kendra
The sales women were so helpful. I had an amazing shopping experience.
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August 2023 by Michael P.
Great items and great service.
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June 2023 by Navil Satera
Walked in and was ignored. I had to grab a purse and ask if they had it in stock. Was informed that they didn’t have the color I wanted. So I left and then noticed that online they had it in stock. I walked back to the store and asked the same associate if they had the purse in stock, since it showed it online. She was short and said “it’s wrong online. It’s a discrepancy.” So then I showed her another purse online, that showed they had in stock. She once again was short and said “we don’t have it” Not once did she offer to order it for me or help me find it somewhere else. She didn’t even try to suggest a different purse. I got the vibe that she didn’t want to help us and wanted us to leave since it was close to closing. Really rude customer service.
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June 2023 by Francisco Garcia
Unprofessional, the Hispanic lady seems like she doesn’t like her job. ( she wasn’t wearing a name tag). if that’s so please quit and find something else don’t take your attitude out on the customers.
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June 2023 by Yaz Thomas
VICKY WAS AMAZING WENT ABOVE AND BEYOND PLEASE REWARD HER !
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May 2023 by Anna Kujawa
One of my favorite shops. Excellent service and products!
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May 2023 by Julio T.
I went to pick up an item I had purchased online, this store closes at 9pm from Tuesday to Saturday, they were closed at 8:30pm the guy there would not want to attend us because he did not want to work anymore an he was closed. Other stores were still open. Worst experience
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March 2023 by Ty Felix
Service was excellent. The staff was very attentive. I'll always go there for the professionalism.
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February 2023 by Claudia Melo
I highly recommend this location, super friendly staff, specially Michelle she’s the best!!!!!! Check my TikTok for extra details @klaudiamelo3 !Thank you Coach & Thank you Michelle ♥️
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February 2023 by Peter Kingston
The nicest people! Great service.
