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May 2023 by David M
For such a high end retail establishment, very poor customer service
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September 2022 by Rosie Weppner
Talk about being treated like royalty! Beautiful employees!
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August 2022 by Megan Hutchison
Extremely unprofessional staff and horrible customer service. Staff standing around talking when I walked in. Initial salesman was cold and unfriendly. Staff seemed to busy or better than their customers. I spoke with the manager who is clearly setting the tone for the culture of the establishment. I expect much better from a designer brand like Gucci. Spend your hard earned money at either another location or with another designer.
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July 2022 by Michael Giovenco
Great store staff was very helpful!
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February 2022 by Amanda Marie
Had a great experience! Very knowledgeable! Ask for Gabby!
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January 2022 by Ivan
Call ahead and check their hours. Closed at 6 but the hours posted said 7.
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December 2021 by phia chhoun
I’d visited the store for the first time today! The only person who greeted me was the security guard. While waiting patiently to get a worker attention that I will like to purchase a hand bag, after he gave me a price thinking he’ll be back. I felt like this store was a joke
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January 2021 by Sebastian Delatorre
Small selection, but everything else was great!
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December 2020 by Benjamin White
Very helpful and professional people working here. The store is small but they are very attentive.I was sent here by the Rosemont store after waiting an hour in their line to return my online purchase. Unfortunately at thus location they also cannot take online returns since they are a satellite store and the Rosemont store should have known that and not misguided me. However rather than send me away the gentleman offered to help me tape up the box and fill out the return invoice. They pointed me to the FedEx store across the street to drop it off. My only other option would have been to drive downtown and wait in line in the cold at that store. No thanks! This was easy and I was done in 5 minutes.
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September 2020 by zerlina smith
No limit on shoes
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August 2020 by Danita B
Went for a repair and purchase...great service!
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June 2020 by Marinah Panz
Waste of my time driving here when it says open and you’re actually closed.
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March 2020 by Jessica M.
Love the sales people! They are all so friendly! Nothing but good things about this place! I only wish that they had a full sized Gucci in Oak Brook. But I will take what I can get!
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February 2020 by HC Chong
Very friendly staff, love to shop there
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January 2020 by Truth or Dare
All the workers were nice
