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September 2023 by Shawn A.
Always a great experience here as I have stayed here many times the last two years. Service is great, breakfast and dinner are always made fresh to the order, it's great quality, unique, and nicely presented. The location is obviously convenient for the hotel guests and has a nice open view on the top floor. The bar also serves great selection of cocktails and beer. Really enjoy it.
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July 2023 by betsnow
In the 6 years I have been staying in this area for work trips, I think I have stayed at every hotel in a 3-4 mile radius of my work office. This one, I had not tried and figured I would despite the higher rates given the walking distance to restaurants and services and my not having a rental. Staff was friendly, the hotel is super conveniently located and is clean. Rooms are comfortable and pretty standard... really nothing special. I did love the in room coffee pods, that was a plus. Sleep quality was meh, they use super cheap pillows here, which is a shame given they are trying to go for a 'nicer end' experience here. I was provided lots of complimentary water in my room which I also appreciated. My three nights were a solid stay. I would say the Hyatt House down the street is just as good and on room, sleep quality, cleanliness and staff. You just won't get the killer coffee pods or have access to a roof top bar and spa services.
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June 2023 by GlanderFam
This hotel is perfectly located roughly equidistant between O’Hare and Wrigley. Depending on the time and day, you can get a very reasonably-priced Uber ride to either location. It is also within walking distance of several great restaurants. Le Meridian is clean and modern, and in a very safe area. Our room on the second floor was also very clean and modern. The front desk staff is very friendly and helpful. The only downsides: no free coffee in the morning, a bit noisy at night, and the mattress is so comfortable, it makes me realize how uncomfortable my mattress is at home!
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April 2023 by Erin K
Yikes! Read before staying on a cold winter Saturday night! Negatives: they allow crazy parties on the 9th floor that will prevent you from sleeping down on the 4th floor. The irony they post a sign when you get off the elevator (see pic) that quiet hours are 9pm-9am. Check the other pic - Sophie’s party with dancing went til 11:30. We had no idea when we checked in. We called around 10:30pm and they said they were starting a list of guests that were complaining and asked them to turn it down. The bass was incredible and you could still hear the music with the tv on and our heater. Oh yea, would have never expected to need a heater at this type of hotel in Oak Brook. They explained the HVAC is a central system so we don’t get to control the temp with the thermostat in our room. But the good news, this is a normal complaint so they have heaters ready for guests in the winter and fans for the summer. Huh?! Glad your prepared but really?! Last negative - with the party and no notice, the restaurant was closed. We were fine with room service but due to the party the menu was limited. Guess Sophie got all the good food last night. Positive: they offered us water at check in. The food we were able to order from room service was very good. Bed and pillows were comfortable. The space heater worked great.
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April 2023 by rebeccap836
Easily accessible from I-88, the hotel is adjacent to Oakbrook Shopping Center (5 minute walk to Nordstrom's). What was good? All of the employees with whom we interacted were kind and seemed to enjoy working there. The hotel is clean. Our room was very clean. Even the shower was great - thank you for the Mailin+goetz products -- I wish this was for sale in your lobby! The bed was comfortable with substantive pillows. Thank you for the free bottled water in the room. The Longitude 87 on the main floor was the perfect place to have a drink & snack at the end of the day. The 9th floor restaurant, El Tapeo, was another great surprise - we watched sunset! The food (we had tapas & sangria) was very good and the servers (supper and breakfast) were attentive and personable. What was a bit disappointing? It would be helpful to have a few more amenities in the room (shower cap, cotton balls to remove makeup...) What was bad? Poorly considered handicap parking with direct access to the hotel. We happened to run into someone who had used the backdoor handicap parking. Because the backdoor to the hotel does not have a user-friendly opener the person was struggling to get inside. If we had not been there I do not know what this person would have done. They had obviously struggled to even get to the door. I would recommend that the hotel manager get in a wheelchair in a handicap parking space and then try to get themselves (alone) into the hotel from all of the handicap parking spaces and especially the backdoor. As long as you do not have mobility issues, this hotel is worth the stay.
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April 2023 by Rebuker_37
I want to give a huge shoutout to the staff but especially Teyonna! She had the best customer service I have received in a while. She is so kind and a genuine person. I had troubles with my reservation (a mistake made on my end). But Teyonna stepped in and helped remedy the issue. I am definitely recommending this hotel! I appreciate you Teyonna!
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March 2023 by Kposa391
Great experience here at the Le meridian Nathan at the front desk was very accommodating gave me some insights of the whole property. There breakfast restaurant has a really good view of oak which is worth waking up to. If you traveling for business or leisure, this is the hotel I recommend.
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February 2023 by Kari F.
I think the best cheeseburger I've EVER had!! Onion rings were great too, nice atmosphere and service was great!
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January 2023 by TC99
Let me start off with a positive: The African American bartender was very professional! His drink recommendations and resulting drinks were great. The suite was also very spacious with the bathroom being lovely. Negatives: 1. We stayed on a Sunday night and had planned a nice day at the mall after the craziness of the holidays. I used a suite upgrade and we were in the King Suite. (The hotel was empty, so I probably could have just gotten an upgrade without it, but I may as well use those upgrades when I can.) Upon check-in, we were informed that the water would be off in the rooms starting at 8 AM for at least 8 hours. If we wanted to use the restroom, we could come downstairs. I get a late check-out if desired (4 PM), but we ended up just leaving at 8. No apologies or compensation were offered for the dreadful inconvenience. We booked only a few days earlier, and the fact that we weren't informed ahead of time was very upsetting. There are several other hotels we could have stayed at instead which would allow our plans to go as expected. But we couldn't even sleep in a bit. 2. No offer of points or breakfast at check-in. It was very rushed check-in and I didn't think to ask. They have a restaurant and we usually use that benefit when I travel for leisure. I checked my account a couple of days later and it seems they gave us the bonus points automatically. 3. Minor but annoying issues: a. The coffee maker didn't work properly. b. There was only 1 garbage can in the bathroom in the whole suite. c. I used the app chat to ask what floor(s) the hotel bar and restaurant were located on. It took almost 3 hours for a response. There were few other people in the hotel, so I'm not sure why no one could check the app. Overall, I will not be staying there in the future, nor would I recommend it.
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November 2022 by TornadoChaserr
I stayed here for a work event. The lobby is very nice and modern. Check in was easy and I got a room earlier than I expected. My initial room was small and cramped which was surprising since it’s a Le Meridien. You expect something normal in size and good quality when staying at this brand. The front desk was kind and offered to switch me to another room which was better. The rooms are clean and comfortable - except in one aspect. You can’t control the temperature. In the winter they only have heat and summer air conditioning. So it’s feast or famine. That’s a big shocker as even lower grade hotels I’ve stayed at had modern climate controls. The room is very hot and there is no way to get fresh air which did not help with my sleep. A manger was very apologetic and brought up a fan which cooled it down slightly. Overall an okay stay which was greatly helped by the staff.
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October 2022 by AAMTraveler
The parking availability is poor. Hotel patrons are competing for spots with the very popular Oak Brook Center shopping center. I circled for 20 minutes and finally wound up in the shopping mall garage on Saturday evening. Room 816 not recommended if there’s an event. There’s a wedding tonight so I have loud music overhead that the front desk tells me “should” be over “soon” (at midnight) in 2.5 hours. I was offered ear plugs but don’t want to use them.
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October 2022 by Gary J
We stayed for two nights for a wedding in Elmhurst. The hotel is next to Oakbrook Mall. The hotel is modern and very pleasant. We had breakfast in the dining room on the ninth floor. It is very pricey but the omelets are excellent. Parking is an issue. On one night, the hotel lot was filled and I had to park in the Container Store lot next door. We recommend the hotel.
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September 2021 by Mark Bauer
Limited menu but the food was great!
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December 2020 by Alexa L.
Nicole is the most amazing bartender! Made us the most delicious tequila and strawberry drink SERIOUSLY SO AMAZING THANKYOU!!
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January 2020 by Larry B.
We came here last Sunday. Great place for breakfast. Tasty food.... my crepes were delicious...
