Lush Cosmetics Oakbrook Center is praised for its friendly and attentive staff who enhance the shopping experience. Reviewers highlight the exceptional customer service provided by associates like Bhumi, Barb, Shannon, and Lily. Customers appreciate the personalized recommendations and assistance in finding the perfect products, such as body scrubs and lotions. Many visitors note how staff members go above and beyond, helping to resolve issues from previous visits and making product suggestions based on individual needs. The store offers a wide range of fresh, handmade, cruelty-free, and vegetarian products, including iconic bath bombs, body butters, and vegan haircare. The welcoming atmosphere and knowledgeable employees make it a preferred destination for both new and returning customers. Lush Cosmetics Oakbrook Center stands out not only for its ethical and fun products but also for its commitment to excellent service.
Barb was really great! she’s so friendly, helpful & kind. She helped us out so much to make something right when we had a mix up with another location. Went above & beyond. So this location is going to be our main store now just because of how great she is! ◡̈
November 2025
Haven’t been since high school. Shannon took such good care of me. Literally found my perfect combo of shower gel and scrub - rose jam and Sufganiyah scrub. Shannon scrubbed my hands for me thought I was at a 5 star hotel. Other co workers- Moira and Julia were so helpful!
October 2025
Lily helped me out and seriously god bless her. she gave me such amazing recommendations and taught me about the ingredients and the purpose of each ingredient, I’m now a big lush fan thanks to her 💗💗