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March 2024 by TJ
Wonderful store, especially because of the staff. I shopped there today with my 6 year old daughter and we were helped by a sales associate named Julia. Julia was the most kind and beautiful soul I’ve met at a store. She was so sweet to my daughter and even let her test how the bath bombs worked in the sink . She explained the different products and even gave us free samples. Kudos to Julia for making my little one’s day! We only bought one item today but we’ll be back on my daughter’s birthday and hopefully Julia can help us again.
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March 2024 by Ania Gofron
Maya and Lily went above and beyond to brighten my day! I love stopping at this lush location it has the kindest and most knowledgeable associates !
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February 2024 by Eleni Stavropoulos
I had a great experience at this location. Lily was able to help me find a lotion that was moisturizing. She also helped me find a soap that was similar in scent to 'Snow Fairy'. Lily was such a sweetheart and made my day.
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February 2024 by Syed Ahsan
The two ladies working here on the night of 2/19 were knowledgeable and provided good info about products, but what made my wife and I feel so uneasy at this store was the constant side eye we were getting frm them just bc my wife asked for 2 samples. It was her birthday and we were about to buy some soap and face mask but that experience immediately put us in a very “off” mood and we wanted to leave the store as quickly as possible. To staff workers: if you dont wanna give a sample, don’t. Nobody is pushing you to do so and I can live without 0.02 ounces of nothing. Just don’t stand in corners giving customers side eyes and gossip about them. I wont be coming back to this store.
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January 2024 by Ssonia
Sam was amazing! , empathetic and extremely knowledgeableI loved the products that Sam recommended, especially the eye cream and the Shampoo. First time at oak brook storeThanks Sam ? will be back ?
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December 2023 by Kelsey Lynn Gray
This is one of my favorite Lush Stores. It is SO open. I feel like you're able to look at things a little easier since there is more space as well! The lush experts are so sweet too ?
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October 2023 by Reem S.
The staff is so kind and helpful here! My lil cousins had a blast picking out their bath bombs.
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October 2023 by Margo Galal
??❤️
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August 2023 by Brent Zurawski
If you a man and you haven't gotten your self a nice bath bomb I have one question: Why?the Calm lavender bottle is my fav and i also love their rotating collection, this time we saw Spongebob bath bombs, great idea!
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July 2023 by E. S.
Christina was amazing! Knowledgeable and dedicated. The products she recommended are working. Thanks!
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July 2023 by Zoey D.
I was at the Oakbrook Mall and decided to go into Lush immediately when I walked to the door I was greeted and felt very welcomed. The Person who helped me name was Sam and let me say he knows skin care. He helped me find the best skin care product and he had such an amazing attitude and was so very helpful. He even let me go home with some free samples. Through it all, it was a very good experience and I definitely will be back. I will take that drive for some nice customer service. Next time you are at lush ask the beauty guru sam to help you out.
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June 2023 by Lucas Stover
Bought a gift for a friend. Vicky was absolutely awesome! Thank you for the assist on the gift
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June 2023 by sliderALT
I've accompanied my wife to a Lush location on many occasions, but the service that was given at this one was beyond exceptional!I hope I spell her name correctly, but the Lush employee who helped us was Julia. Usually, when I go to Lush, I'm mostly there for my wife. She's bought bath bombs before, and I thought they were cool, but I usually kind of stay out of the process when at the store. My wife's the expert in that area, so I let her do her thing. This time was different, thanks to the service we received, which I'll eventually explain.First off, my wife mentioned how she tried to get something from the downtown Chicago location and how it was closed. Also, because something was also out of stock at the Oak Brook location, it was going to have to be shipped to us. Julia realized that we were visiting from out of town, so without us even thinking to ask, she offered to give us a variety of samples to take home with us. This was to help us out since we can't just drive down the street and easily visit a Lush.Now, here's the part where I was included--Julia even asked me if there was something I wanted to try as a sample. It really helped make my wife and I both feel cared for and included. It reminded me of the service people used to get back in the 80s, and surely prior to that, when people went to stores like Sears and felt like the company itself had its family's back. The days when stores didn't want you to walk out of them unless you felt satisfied and like you got all your concerns heard and addressed.Such great service! Haven't seen any service that outstanding at any store I've been to lately. The help felt genuine as well!If you ever need to visit a Lush store and you also want your husband to feel involved and included, make it this one!
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May 2023 by Martinez Family in Chicago Martinez
My wife and girls love going to this place.The customer service is great. We asked if they had the Mario Brothers block (bath bomb). They didn't but told us they could order it for us. Then they had a demo and put it in the water for us. Definitely will be going back to get the wife and girls more stuff.
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April 2023 by Shannon M.
I had a gift card to use at Lush so we stopped in for a quick round of sniffing everything, haha. I finally decided on a lemongrass scented bubble bar and my friend went with some Lotus soap. Lush is great because of their long standing environmentally conscious attitude (you can recycle packages in store, or some items don't have packaging).