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February 2024 by PaulaM
We had an excellent meal, with notable soups (lobster bisque and a coconut-based vegetable) and flavorful ravioli. We were surprised at the quality in this store setting, and especially appreciate the plant-based options in a menu that includes a variety of steaks and burgers. Really well done.
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January 2024 by CherylB
Was disapppointed that a restaurant that seems to have an Italian name did not have cappucino on its menu. We aksed if it was availble thorugh the cafe upstairs and the answer was no. Would have been such a plus to have that as an added benefit.
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December 2023 by ThomasB
Before moving to Florida, we lived in Oakbrook right across from the mall in the Oak Brook Club. We've shopped at Nordstrom‘s for decades. It's hard to believe that this was the first time we've ever eaten there. It was convenient while we shopped and we really enjoyed it. Victor was our server and he was great. The food was good and we brought the leftovers home to enjoy them during our stay. We will be back.
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December 2023 by Aiimes
It seems like it's a hit or miss experience when I dine at Rusclello. My recent experience was not enjoyable. My waiter was not attentive and overcharged me. Again, the service is not consistent.
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December 2023 by LauraC
Ruscello is one of my favorite places to eat at Oak Brook mall. The food is tasty and upscale enough to feel like a fancy lunch but not overpriced. A nice quiet break from the crowds. We love the service there, very attentive.
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December 2023 by SA12
Such a great place to take a break from shopping and have an upscale lunch. We have gone to the Woodfield Nordstrom and it's definitely not as nice as this one! Staff is always friendly and attentive.
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November 2023 by MarciaD
We sat at our table for 7 minutes before I went back to the hostess to tell her no one came to our table. The price if the martinis was outrageous and they weren't even full!!! Not worth it and I'll never be back. Food was just okay.
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October 2023 by Jules
I really think the food is excellent. I had a turkey club, and it was delicious, fresh and large. The fries were delicious also. For a started I had the tomato Basil soup and that was so good too. I would definitely recommend Ruscello.
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October 2023 by MissLiz72
Delicious salads and a wonderful lunch with my daughter. Victor our waiter was great- we were pressed for time and he saw to it we were in & out in no time. Appreciated the marked gluten free entrees too!
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September 2023 by eclecticdiner
I rated this poor because it was closed for renovation. OpenTable allowed the reservation but when I and my guest arrived the restaurant was closed. Not sure where the ball was dropped but I was disappointed. I will try again after they are open.
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August 2023 by NatalieW
Emma and our waitress were gracious and very helpful. Our food was excellent: fresh and beautifully presented. The booth by the window was spacious and comfortable. A great way to celebrate a birthday! No complaints whatsoever.
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June 2023 by Lisa S.
I came here looking for a pair of red pumps. With all the thousands of shoes they have on display, you would have thought they'd have 1 pair. Nope. Nada. Back to Zappos.....
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May 2023 by
Always a great place for lunch. Food is always hot and great chef specialties. I had a chicken sandwich that was on menu years ago but they were able to recreate it for me. Always get pesto for the delicious fries
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April 2023 by Maggie H.
Recently went into their wedding section to find a decent designed -not over the top dress to wear to a wedding. The whole dept feels 'thrown together' with very little to choose from. The attendant working it had zero energy or even cared about helping me. They hang all these heavy, formal beaded gowns smashed together 2ft off the floor on super cheap -breaking crappy hangers. Why can't Nordstrom afford to use proper solid hangers? I had a look I needed...long sleeve -tea length typical dress in maybe something other than grey or navy? There was little to choose from and those that were were priced higher than other stores I'd seen. Perhaps long ago Nordstrom had dedicated-involved depts offering custom services surpassing others. Maybe like most retail employers, there isn't enough money to be made to attract caring, dedicated service workers willing to truly fawn over 'paying customers?' If that's true, they need to either up their pay & benefits and continue providing highest quality merchandise with expert help OR: get out of the 'over-priced Designer Clothes' Industry altogether, drop the SNOB attitude and join the ranks of other JCPenneys and Kohls -level retailers like the rest of us already have! I'll go to a Von Maur before I'll go back to Nordstrom again.
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January 2023 by Disappointed
We've gone to Ruscello at least ten times. Never had a bad meal until today! We tried something we hadn't had this nealbefore- cheddar biscuits and gravy with scrambled eggs and fruit cup. The sausage and gravy were not season, the gravy was bland and cold. A couple of us had it, and both sent it back. It arrived again. The eggs were warm, but the sausage gravy and biscuit were not tasty and still cold! This meal not recommended. Lots of other great items on their menu!