-
February 2024 by Clara Smith
This is a big thank you and kudos to Bella at the Oakbrook Terr. Location. She was so helpful and found for me an attachment I have gone back and forth with the Corp and other Tmobile stores for. Tx Bella for going out of your way.
-
February 2024 by Rocco DiOrio
Great service, helpful staff, worked Ali, he was patient and very helpful too me and my wife
-
February 2024 by Nicholas Imparo
5 stars strictly because of Alaida! She is absolutely amazing. The sweetest, kindest, most helpful customer service rep I've ever dealt with. Ever. Of any company. Every single time I've had the pleasure of having Alaida work with/help me at the store, it's been an amazing experience. She is the best. Thank you Alaida for everything and always being so great!! Keep up the good work.
-
February 2024 by Jeff Morrow
Worst interaction EVER!!!!!! employees acted like they were ready to fight, and said no supervisor on site.....a bunch of punks,and this is a corporate store
-
January 2024 by Keigo O'Haru
Alaina was very helpful and a professional. Thanks for helping us find the plan that works best for us!
-
December 2023 by Claudia
I love this location they’re very kind
-
November 2023 by Elaine Wilkes
Ali Hooshyar gave excellent customer help. That’s what customer service is all about. Thanks. Tmobile is great because of people like him
-
November 2023 by waqas sarki
Staff extremely slow. Made to wait 30 mins and no one even bothered to attend or acknowledge any customers presence, Never going with T mobile!
-
November 2023 by Alexa Chagolla
Went to upgrade my phone with christina, she is amazing rep. Definitely coming back!
-
October 2023 by John Becker
Very nice, helpful, and friendly staff. I'm very happy with the 5G home internet package that I purchased, it works very well.
-
September 2023 by H Bee
Today 09/6/23 Bella provided me with great service. She helped me choose appropriate accessories for my husband's brand new phone. She patiently answered all my questions and installed screen protector on the phone with great precision. She was very knowledgeable, helpful and pleasantly polite.
-
September 2023 by L S
Amazing service with Jordan on 9/5/23! We needed help with our brand new phone. Jordan provided us with an outstanding service. He was very knowledgable, professional, helpful. He fixed the problem and patiently answered all the questions we had. He is simply awesome and we recommend him 100%+.
-
September 2023 by Fabiola Fuentes
Jordan assisted in setting us up with home wifi service today. He was knowledgeable, courteous and very helpful!! This is one of the best T-Mobile stores in the area and that’s why I keep returning here.
-
September 2023 by Heidi Saul
Excellent service from Jordan who not only helped me connect my Hotspot equipment but also educated me about the product..smile
-
August 2023 by Ben Nykiel
I've never felt compelled to leave a review before, but my recent experience with T-Mobile's customer support has left me utterly frustrated and disappointed. It's astonishing how a company can boast about its services while simultaneously providing the worst support I've ever encountered.Where do I even begin? First off, trying to reach a live representative felt like navigating a labyrinth designed to test one's patience. After being on hold for what seemed like an eternity, I finally got through to a representative, only to be met with indifference and a lack of knowledge. It's as if they hire people specifically unqualified to answer any actual questions.i waited 4 week to fix simple issue
