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October 2023 by Kerri Fricke
Great Escape in Oakbrook is quite the store! They have everything you could possibly need and want. Our salesman, Cory, was and is the go to guy! Extremely knowledgeable, helpful and above all patient!! Really patient!! Can’t say enough about the service we received from Cory. Awesome! Love the quality of our patio furniture, fire pit table, chairs, and incredible lighting. All wrapped up in one store! Thank you Great Escape and Cory!! Priceless!
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September 2023 by Victor Benoit
I made a substantial purchase of patio furniture from the Oak Brook store Sept 2023. The salesperson’s name is Anthony.Anthony showed me the furniture they had, answered my questions, and gave me some breathing room to shop.He also followed up with some minor help that I needed after the sale. Great job! Highly recommend!
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August 2023 by Donna LaBarbera
Great company to deal with. They have great employees that take the time to answer any questions you may have to make the whole process painless and easy. Evan was my pool guy and so great to deal with. I only shop The Great Escape and will continue to shop the Oak Brook location!!
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August 2023 by Admira D.
We bought our above ground pool 2 years ago, and a week ago we had some issues with our filter system and the pool being very cloudy. Raymond not only showed me what I needed but walked me through the whole process once I got home. He was very responsive , knowledgeable and very patient with me. I would definitely go to Raymond if you have any questions about buying a pool, keeping up with it or anything related to a pool.
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July 2023 by Animal fox
We come in practically weekly to the Oak Brook location. Brad is incredibly knowledgeable as well as every other employee in the store. We live near a different location but choose to go to this store for supplies and advice since each associate is happily willing to come and assist us every single time we come in. We are grateful for the assistance. Each employee has made owning a pool feel like a piece of cake.
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July 2023 by Judy
Really nice well made outdoor furniture. Hoping the patio set I fell in love with fits in my space.
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May 2023 by Ellen K.
Rude and unhelpful staff. Go to Leslie's instead.
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May 2023 by Mary K.
My husband and I had an exemplary experience when we purchased our new hot tub. our salesperson Evan was amazing. He is kind competent and committed to service. He even came to our home to install our cover because the delivery crew could not do it. I hope the company knows how lucky they are to have Evan. He is triple A plus. The tub is amazing too It melts all your aches and pains away. Thank you Evan
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April 2023 by Pradeep Thapar
We had a very good experience at the store. Brad Yanover was exceptional and provided great service. He was very attentive and gave us very friendly service .Kudos to this exceptional employee.
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March 2023 by Pat Labriola
I worked with Cory in the Oak Brook store to find the perfect patio furniture for my backyard! The selection was great. Cory was extremely knowledgeable and answered all of my questions. He was NOT pushy at all and that made the experience even better. I’d recommend anyone to stop in at the Oak Brook store and see Cory.
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March 2023 by Vince Liotta
Service is hit or miss--sometimes when you ask a question it's like you are a bother. But they do have a couple of really good helpful workers.
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March 2023 by Jim Matela
Worked with Cory N. on getting set up on patio furniture. From start to finish he was top tier. Great communication on when my product arrived and treated me like a king. I've used this store in the past and I'll keep coming back. A+ group here.
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March 2023 by Peter Freebeck
Sean was great in explaining products. No pressure experience, much needed for those on exploration of such diverse products
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January 2023 by Magnificent Smith
Staff who entairtain us did a good job on what room/theme fit for us as 1st timers. And gave us discounts., But the one who gave instruction of the game gave a confusing instructions.. time is too limited... but worth an experience...
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December 2022 by Dumdum NumbNumb
This place has everything! Pools, billiards, hot tubs, theater seating, patio stuff…games - arcade games! Cool!! Love my Brunswick Table!!