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July 2023 by Jarret Tinman
I count on Stephen Garcia and his professionalism to help me with my wardrobe. Not only will he help me in purchasing items that I’m interested but he helps steer me toward combinations that’s work and what doesn’t. He has such an immense amount of knowledge in all the dress shirts, pants, suits, etc. He is a joy to work with and I always feeling confident with what I purchase from him.
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June 2023 by Aaron Mundie
Top notch materials, reasonable pricing and perfect fit are 3 main reasons I have been a repeat customer for years. The most important reason though is the personalized service. Stephen Garcia is an expert at what he does, and having him as a personal go-to on all matters gives me infinite comfort & confidence & peace of mind. It's a brilliant business model and it 100% works for Tom James' clients. Thanks to everyone involved, including the incredible tailors.
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December 2022 by Michael Campbell
I have purchased multiple suits and love every one of them. Jeff Mix is amazing to work with. If you're contemplating a custom tailored suit from Tom James Company you won't be disappointed.
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December 2022 by Robert McMiller
Outstanding experience!! Zac was professional, informative, and on-time.
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July 2022 by George Reveliotis
Stephen Garcia is the best!!
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May 2022 by don cosley
Jeff Mix is great, my wardrobe style, comfort and look has improved so much in the past several years
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January 2022 by Jason Defilippis
great service!
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December 2021 by Vic Portillo
Isaac Miller recommends great clothing for me. Great doing business with him.
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September 2021 by Dan Hannon
Zak's a good guy and very persistent but in a good not to pushy way. He knows what he's doing and I expect that my latest order will be great.
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August 2021 by Doug Walker
Excellent Service and Quality!!!
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February 2019 by Dan F.
If I could give zero stars I would. DO NOT waste your time, and more importantly money. They sell themselves as providing high quality clothes and service but that's not the case. I purchased a few sport coats about 2 years ago and was pleased with the fit and style of the jackets. I wanted to give the sport coat a try before I purchased suits, shirts, pants, etc. I ended up ordering some custom shirts and after 2-3 fittings/adjustments they still didn't work. Fit was different on all of them (same material & cut) and started falling apart after a few wears. The shirts sat in my closet for close to a year and just recently got rid of them. The pants were an even bigger debacle. I ordered 3 pairs of the same pants (different colors). I was sized for the pants twice and 1 of the 3 pairs ended up fitting. They claim the pants were all done by the same tailor, however the difference in size was crazy. They claimed they were going to remake the pants however they still couldn't get it right. After about 6 months of waiting and failed attempts, they put me in touch with one of the managers to ensure that the 2 pairs of pants would be done to my satisfaction. He even measured me again and after waiting for weeks they came back and were just as bad as the first go round. Customer Service is an absolute joke and I will never purchase another article of clothing from them. If you insist on custom clothing do yourself a favor and find another company.
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December 2018 by FRANKYG
Great service, priced on the higher side. But you get what you pay for.
