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October 2025 by Rudyna Abdelqader
I never felt so uncomfortable being in a store. I went in there a few times to get some shirts for my husband. A guy named Joe was helping me. He was extremely rude to me. As I was walking into the store he was helping someone else and was so nice to them. When it came to helping me he was so mean. He made me feel like he wanted me out of the store. I asked him about a specific shirt and he said it was discontinued 2 years ago. I knew he wasn't telling the truth because my husband purchased one a few months back. Whenever I would talk to him he would talk very rudely. He's very unprofessional and his customer service is horrible. I hope they find someone else to work the store.
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October 2025 by Martella Stevenson
Associates are knowledgeable and courteous!
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December 2024 by Chicago_063
The guy working there wouldn’t approach and ask if I needed help but would ask everyone else in the store
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August 2024 by Adn Bzm
Enrique was a great help getting me sized and picking out some outfits that looked great on me! Love the clothes here.
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April 2024 by Theo Sakellarides
I've had several pleasant experiences with this store. Today, after being assisted by a wonderful associate named Anita, I just had to make sure I mentioned how wonderful this store is. Anita was helpful and informative, she had a kind and sweet manner while focusing on finding me the right fit. She went above and beyond! The clothing here is priced right for the great tailoring and quality. I highly recommend trying their clothes and visiting this location. Thanks again for the great shopping experience today, Anita!
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March 2024 by Michael Nickel
Great place to shop. They have all different styles and sizes and allow you to try on shirts so you know the fit will be perfect. The staff was extremely friendly. A+ in my book
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January 2024 by Neil Wallace
Clothes are fine. Unfortunately I believe EVERYTHING they have is made in Asia. Even the damn bag. Shame on you!!Staff was nice. Not their fault the company buys bags from China. However, they could complain about it to corporate.
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December 2023 by Hannah D.
Just wanted to thank John for his excellent customer service. We couldn't find the store in the mall and had to call the store to find it. His directions to get there were very helpful and we were greeted with a helpful smile. We were first time customers and were in to exchange a gift. John spent a lot of time with us looking for the right thing. My husband sometimes has a hard time finding well-fitting clothes and so John's patience was much appreciated. He had a positive and welcoming disposition was refreshing (especially the day before Christmas!)Thanks, John!
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November 2023 by Jessica Cardin
Window shopping and it was very aesthetic!
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August 2023 by Carl Covelli
Small store. Sales people were very nice
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June 2023 by Jim Piske
Bare basics for a brick & mortar store. Purchased a shirt, had to be delivered because my size was not in stock. 2 people working on a Sunday, the woman was new but helpful, the guy seemed like he wanted to be anywhere else.
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November 2022 by Paul Stebel
Always loved their clothes!! This store is amazing! So very helpful and incredibly polite. People who care and that’s saying a lot in this climate with bad service everywhere! Thank you for excellent service every time I come in! Truly a pleasure!
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November 2022 by Amber Green
Great staff!! Very helpful!!
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October 2022 by Tom OConnell
Perfect fitting shirts. Joseph was very pleasant and helpful. Bought a flannel shirt, the material feels amazing.
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January 2022 by Shaunak Dave
Textbook example of customer service! You have a customer for life.I had a $100 holiday gift card that my employer gave me and I tried to use it at Untuckit online over Christmas 2021. It didn't work so I contacted the Oak Brook store and that's where the magic happened.Katherine Malley helped me. I checked the GC balance today and there's $100. I've always been an Untuckit fan and NOW I'm a superfan!!! And, that deserves three exclamation points!She provided THE greatest textbook example of customer service and her professionalism, courtesy and follow through are AMAZING! The Oak Brook store and corporate HQ need to know about it. What she did best is to listen to understand and execute and those traits will serve her well as she progresses in her career. That's what any employer wants/needs.The type of customer service is at luxury brand, stratospheric levels.And, thank you for being a great human! You have a customer for life!
