-
November 2025 by KLARA
Can’t withdraw MY OWN MONEY without an ATM card, even with my ID? What’s the point of having ID then? Closed my account Never again!
-
October 2025 by Imad Amir
I have never seen such a crappy service like this.
-
July 2025 by M Hollins
53rd Bank will provide you with 53 excuses! I suggest that you find another bank.
-
August 2024 by Ashley Jaworski
Out of all my banks I've had Fifth Third has been the most professional and polietest. Especially at the Oak Forest location!
-
June 2024 by Sirius Black
If I could give it negative stars I would. Parents refinanced their house here and asked for a fixed interest rate. The banker Gloria Jaime did not make it fixed and now they have to pay hundreds in interest every month. Unprofessional, didn’t take ownership of mistakes and uncaring about their customers.
-
March 2024 by joe so
The drive thru is the slowest experience ever.They have 1 person working the inside and drive thru. Absolutely pathetic!
-
March 2024 by Donna Barrie
My Father and I had made countless visits to two other 5/3 branches to resolve a simple issue of why he couldn't see his own account on his phone. Went to Oak Forest branch, Gloria Jaime resolved issue in less than 30 minutes.
-
November 2023 by Angela Padilla
Talked too a lady she was rude and just hung up . Not profitable at all
-
October 2022 by Shieky Aye
I had went down to the bank to deposit a check and had a terrible experience with the teller. She's a much older lady. I didnt get her name. But she wasnt professional at all. And seemed kind of judgemental to say the least. She said my balance out loud while there were people in line behind me, which I've never had happen to me before. Although she was just inquiring which account to deposit the check, she was just wasnt providing a pleasant experience. It was a very simple transaction overall.So I left not understanding what the purpose of that interaction was. 1 star!!
-
July 2022 by Dave
Terrible. If you get a banker named Elizabeth Munoz, leave immediately! Unprofessional
-
November 2020 by J P
Fairly enough space to move around the lot. Drive thru is no problem here. No lines , enough lines or faster employees. A go to stop here. Thank you.
-
June 2020 by Lawanda Postell
The staff AT THIS location provide Excellent Customer Service. They will go out of their way to assist you in any way they can. Polite, professional and value your business.
