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January 2024 by Rick Waddell
Despite being under the weather and unable to make an in person service call, John took the time to walk me through several scenarios trying to pinpoint the issue with our system. He was patient and thorough suggesting several ideas. I was finally able to unclog the filter system and it works perfectly now. John was absolutely great and I highly recommend Hi-Tech Vacuums and John Condic
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August 2023 by Grace Schaafsma
We called Hi-Tech Vacuums and John responded immediately. We informed him that our system which is over 24 years old lost a lot of suction. He said it could be the motor so we sent him a few pictures of our model and made an appointment. John was very thorough checking all outlets and explaining what he heard. As it was, there was a break in one of our pvc lines. I highly recommend Hi-Tech. He was Very knowledgeable and helpful in explaining all that he heard. How much pressure there was. We were very satisfied with the results of his service. I updated one of my hoses with a new one that has an ON/Off switch that I didn't have before. Very nice!
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March 2023 by Kathleen Mulvihill
I spoke to owner and what a real gent! He does not work on canister vacuum's. He was so nice, helpful and sent me two other people in the industry that could help me.
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March 2022 by Terry Dal Cason
My NuTone central vacuum failed after 41 years. I called two different NuTone factory reps to ensure their current model could be directly bolted into the same place as my old model. I then purchased the replacement vacuum. Alas, a direct bolt on was not the case. Unfortunately, I have limited home repair skills. I contacted Central Vacuums to see if they could help. After sending photos of the current installation, John sent a reasonable quote for the installation of the vacuum which now works perfectly. Very happy with the installation at a good price!
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March 2022 by gerald bromley
Knowledgeable and experienced installer. Was very helpful in recommending the most convenient outlets and ports. The installer took time to provide details for optimal operation. The system was affordable and works great!
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March 2021 by Debra Kobel
This guy is awesome— give him a call! First, he tried to troubleshoot my built-in Beam unit via email and texting, but we concluded the motor was gone. He had me photograph the specs (model number serial etc) to see if he could first of all get the parts. I sent him a check, he ordered the parts, communicated with me timely and he’s been here to make the repair. Our unit is working beautifully— thank you so much John for knowing your business, and answering our call and being a true professional...best work ethic.
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March 2021 by heather mccarthy
John was timely and fully explained his work and what to expect. Courteous and effective service.
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February 2020 by Thomas Shull
John did a great job. Arrived at specified time and took care of the problem!
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February 2020 by Val Curran
Great customer service by John. He is completely knowledgeable about all brands of central vacs- and tries to find the least expensive options for repair. Calls and email back very quickly- and fully explains how each system operates and which would be best choice for your needs! Highly recommended HiTech Vacuums.
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March 2019 by Mod E
I called John the day after our 15 year old central vacuum gave up. He gave an option of replacing the whole unit or just motor. We ended up just having the motor replaced . Now , the central vacuum functions as though new. We even purchase from him new hose and accessories . I am glad I hired him and will certainly recommend him.
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March 2018 by Patti Insalaco
I was very pleased with the service and the honesty of the installer. He took great care of all details. I would highly recommend them.
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March 2018 by Amy Rooney
I called Hi-Tech Vacuums and spoke with John who was super informative and knowledgeable. He spent a lot of time on the phone with both my husband and I, and then sent us vacuum options with pros and cons for each product. John was very professional, we highly recommend his company!
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March 2018 by Darlene McNamara
We recently had our Vacuflo 260 power unit repaired by John Condic from Hi-Tech Vacuums at a critical time when we were preparing for our daughters wedding. John responded to our request for service in a prompt and proficient manner. He demonstrated a high degree of competence and professionalism. We were very pleased with the service provided and would highly recommend Hi-Tech.
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March 2018 by Tom Brammeier
We called Hi-Tech Vacuums and John was out the next day early in the morning to fix our central vac system. He explained what he was going to do and the possible outcomes and the steps he might have to take to resolve out problem. He was able to fix our problem in a very short time and our system was up and running. John was very professional and we would highly recommend him for any work on your central vac system.
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August 2017 by Karam O.
After a lot of searching for a good vacuum repair service, I choose High -Tech based on positive reviews and their highly specialized services. John was friendly, kind, courteous, honest, knowledgeable, efficient and thorough. He was able to diagnose the problem and give me my options within minutes. I choose to replace one of my units that wasn't working. It was ordered, delivered and installed within 3 days. The install was clean and complete. He went above and beyond expected services by checking and cleaning all the vacuum inlets/receptacles in the entire house. He even noticed mistakes in the previous installers piping and position of central vacuum which may of caused it to breakdown. I am so thrilled that I finally found a company that I can trust to maintain and service my central Vacuum system!
