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April 2024 by Michael Jackson
I had a very pleasant experience in dealing with the staff at this Bank Of America branch. Bank adviser Rocky Myles and branch manager Lorena were very sensitive and helpful during the loss of my loved one. They were very professional and consistently helped and walked me through all of my banking needs. They went above and beyond to make sure that I was satisfied, and they always provided me with great customer service. I have been a customer of Bank Of America for over 15 years, and I must say that this branch has become my favorite. Thank you again, Rocky and Lorena, for making a difficult situation in my personal life much easier to handle.
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March 2024 by Quentin Daniels
Best service in the Chicagoland area...
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February 2024 by Sanket B.
Advisor Matthew and Branch Manager Lorena were super helpful and welcoming throughout our business accounts setup. We came from Canada to get our business account setup for our Alsip location and were highly pleased with the service here. They all stayed after hours too as we were their last appt. Matthew ensured everything is taken care of rightly for our accounts, deposits, digital banking, etc. The branch is big, stunning and the staff- Absolutely Amazing. Highly recommend them.
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February 2024 by Бактыбек Орозов
Thank you very much Matthew Ibrahim for the work done, for opening me a business account and a credit card. I had been to 3-4 BOFA branches before and none of them were able to open an account for me. I no longer wanted to open an account with BOFA, I wanted to try to go to the bank one last time, and I didn’t have a reserved time, but I just came in the morning and was able to open an account and didn’t have to stand in line. I recommend this excellent branch and excellent employees to everyone. Ten out of ten ?????? Matthew THANK YOU
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January 2024 by Derrick L.street
I like my bank/ but I don't like my bank?
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September 2023 by creditcard Bills
Poor business hours
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October 2022 by Jennifer Dillard
I just wanted to comment after reading the comments...lol.. I guess everybody experience is different because this is my favorite location. I travel way cross town to come here I have two in my area, but I rather not go!
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September 2022 by FaceItAllure Yanna
They closed my account without confirmation of why and taking over a MONTH to give me my money !
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September 2022 by Gracie Garcia
They always have money and updated machines
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August 2022 by Nick S
Went in to get change for bills singles included. I was told to come back in 15 minutes because the 1 and only teller at the bank was on lunch. There were 2 employees standing there doing nothing. Was asked if there were some errands that i needed to do. This is my errand! How is a bank open and functional with 1 teller? Complete dissatisfaction with this bank. Why be open at all? Update the ATMs with more technology and close it down.
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May 2022 by Sox Side
Went in to get change for bills singles included. I was told to come back in 15 minutes because the 1 and only teller at the bank was on lunch. There were 2 employees standing there doing nothing. Was asked if there were some errands that i needed to do. This is my errand! How is a bank open and functional with 1 teller? Complete dissatisfaction with this bank. Why be open at all? Update the ATMs with more technology and close it down.
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April 2022 by Tee Przygoda
Closed a lot of the time. I live close but have to go to the one in Alsip most of the time... inconvenient!
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October 2021 by Everett G.
Currently, I've been a Bank of America customer for 3 years now. Not bad with their service over the phone and online but when it comes to the physical location, they need to get it together. I know they took measures and closed the bank so it's rare to see customers go in. That being said if we can't go in, FIX THE ATM MACHINES! Having 9 cars waiting for one ATM machine is ridiculous. Can you please fix the other machine!?! This has been a thing for over 7 months! Can this be taken care of??
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August 2021 by Kia Williams
First of all the times are wrong the back is short staffed and it’s just ridiculous the entire branch the entire company is horrible
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July 2021 by Bogdan Panasyuk
terrible bank i can't get my money 10,000 i didn't getmy mistake to contact this bank