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February 2024 by Marcelo L.
Full of BS , went in to get an offer on my car and told me it had Frame Damage and lowballed me hard asf, knowing damn well my car is brand new with less than 35k miles 1st owner , also had a buddy get his truck Appraised and told him he had a check engine light on , he was clearly recording a video and demonstrated their was no light on the dash even before he arrived . I really don't know how to feel about them, and their pov of the Car Marketplace, I myself sell cars as a side hustle and not ever till this day have I had a client call me to complain about the vehicle or am I trying to screw someone over on the price , it's crazy for me to think that wtvr show they got going on is A1 , well not from out of my experience and the rest of the Reviews I'm seeing .
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February 2024 by Welton Towns
Service is good.Sales people Very good
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January 2024 by Jessica Jackson
I love the ladies at the Payment station they're so sweet and so helpful and they never hesitate to take my damn payment lol
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January 2024 by Carmen Adams
Diego was awesome from the start. He explained the process of searching for cars. We sat and established my price range and needs for my new vehicle. We went out to the lot and I viewed every vehicle in which I showed interest. Diego informed me of details about each vehicle. I ended up with a sharp 2018 Nissan Rogue. Somebody offered to buy my car from me the next day!!! But this is my ride. Period! Everything went so smoothly. Thank you Diego!!
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January 2024 by Simone Morris
went in with my elderly mother in law to make a payment, the lady at the desk was a pleasure to do business with.
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January 2024 by OMAR
If you want to waste one hour or more of your time and then get price almost half the price you will get car’s made delar then go to this brand.
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January 2024 by Bill
Professional, quick process in selling my vehicle...Good experience
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January 2024 by Dawn Maberry
My husband and I had a great experience at Carmax. Our rep was extremely helpful and informative. She tended to us like family.
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January 2024 by Jessie Sosa
Excellent selection of vehicles. Great prices. Received an excellent offer of my vehicle. I bought another vehicle from Carmax that same day. Great customer service by the staff .
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January 2024 by Frank Duslak
Great service from the front desk people. I was able to great a trade in price on my 2013 Volt.
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January 2024 by Tom Vassallo
Very good experience. No pressure. Very friendly. No byers remorse!
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January 2024 by lisa coleman
Don’t recommend better off getting a better offer from your local junk man.This place will offer one thing and then when you get there low ball you from what they offered. Their offers are not guaranteed at all.2 and half hours waiting. I arrived early for my appointment. Wasn’t greeted. It was only workers in the place so I didn’t understand how it took over two hours when I was the only one there.The black heavy set woman at the business station was rude. I wasted my time coming.
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January 2024 by Cristy
Loved my sales person so very professional
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January 2024 by Marlon Conway
Sale was impeccable but the refund for the mistaken purchase of another car had issues.
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January 2024 by Alfreda Thurmond
Everyone was respectful and courteous dealing with me a handicapped senior citizen. Most paperwork went smoothly with the exception of wrong address put on sales tax which prevented me from transferring my city sticker. Also my keys had my steering wheel lock key on it and it was a personalized key chain. A week later Jose had gotten it back and had it in lost and found for me.