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April 2024 by Erin O'Donnell
Was told in person at this branch I could do a credit card balance transfer amongst Chase, so I opened a new credit card. Found out afterwards that it is against Chase policy to do so. This impacted my credit score and now I have an additional credit card for no reason.
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February 2024 by The Bird O.F.
Terrible evening hours you can't even get off work and get to the bank before 6:00 because it's already closed at 5:00 even on a Friday
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January 2024 by David Kessler
I started banking here when it was First Chicago. It later became Bank One. Now it’s Chase.I never had any issues with Chase until the last year or so. The people working here are utterly incompetent. They’ve screwed up check deposits. They’ve screwed up paying government savings bonds. Just today one teller asked the other teller how to cash a bond and neither had any clue. I know they hire millennials but come on.I also do business with Marquette Bank right down the street. They are friendlier and competent. Frankly, I don’t care if you’re friendly. I just want a level of basic competency. Chase doesn’t have it.
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January 2024 by Moe Moe
Trevor asked me what I'm here for , I told him to open account , he took me to his disk ask me to wait because he going to use the bathroom , after 20min came to told me he cant do it because he got meeting after 25 min !!!!!Why did you waste my time?You should've told me from the beginning, I would go to another Chase Bank .I'm so disappointed .
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July 2023 by James Cullen
This is second time I asked to open savings and close other accounts here and first time the woman was so abusing that manager asked her to come and apologize, which she did. Today the manager couldn’t care any less that I was requesting assistance, told me to make appointment, then sat in his cubicle and held his phone in his hand for next 15 minutes.. I asked to see manager and he told me Ceasar was and the tellers could get me appointment.. Ceasar called and said he was investment banker. More misinformation from smarmy manager. So I went to Evergreen Park branch and took care of my business and made my deposit . Never again in this Oak Lawn location . I was ready to pull my accounts 3 beside 2 mortgages , and bank elsewhere.. Terrible how they act in this bank.
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July 2023 by Joshua Solomon
A very racist location if you’re black, don’t come here
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June 2023 by Paulette Louis
I called the chase bank location on 10440. S. Cicero. I had a Great Experience today over the phone with a Private Banker name Rocio Rodriguez. She was Pleasant to speak with. She was very patient and informative when I asked her questions. She Provided me with Outstanding Customer Service. Ms. Rodriguez is definitely an Asset to your company!?
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June 2023 by Badrul V
Superior teller service
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June 2023 by leslie c ashford sr.
No wait
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June 2023 by thomasina volkman
Rude managers
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May 2023 by amal bella
Excellent attention. I will continue to visit this branch. Pablo and Jasmin were very polite and professional. I'm very pleased and grateful to them.
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May 2023 by Joy Vitiritti
Well, none of the ATM machines were in working condition when we got there, so I had to go inside and use the one that was in the doorway not happy
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December 2022 by Fran Moore
ATM machines only work half the time.
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July 2022 by Sal Fuentes
I have 7 accounts here for me and my kids.. wanted to open 1 more, everyone was too busy to help, even the teller seemed like she had an attitude when i asked for help… they went to go ask a lady in the glass office she looked over at me and told the girl no that shes too busy… i think its time to take my business elsewhere.
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April 2022 by Joy
I don't really have any problems with this bank or ATM I definitely recommend you come here for your banking needs.
