-
September 2023 by Cassandra Crowder
Don Murphy and the entire DM American Family Insurance staff are the best! They do an excellent job with EDUCATING me about all the options available to me for all my insurance needs. I love their professionalism but most important they are friendly and you get to speak directly to Don. Thank you for great service!
-
August 2023 by maryann mars
Amazing Service!!25Years with Don!Blessings to All your Staff Don.
-
April 2023 by Brian Vorpahl
Don's attention to detail and quickly navigating options for my home insurance made the whole experience pleasant.
-
March 2023 by Adam M.
Zero stars , i went to cancel my motorcycle and my boat policy when the summer was over and the lady works at the office told me you're all set , on February i got a mail to my house from a collection company subsidiary to amircan family insurance talking about i didn't cancel my motorcycle policy and that i owe them some money i don't know how i owe them money which is i don't owe them nothing i never had that in my life usually even though if i don't cancel my policy it just cancel by it self and they never explain that to me , they are thieves i tried to talk to them about it they said there's nothing it approve that you came and canceled your policy and even though my boat was canceled i don't know how my boat was cancel and my motorcycle wasn't canceled , don't get your insurance with this company , %100 bad business for sure , bad service .
-
February 2023 by Caitlin Burke
Brittany is great and pleasant to talk to! She took the time to walk me through my insurance plan and made sure I had as many discounts as possible. I truly appreciate her.
-
February 2023 by Betty Cooper
Brittany was very helpful following up on my claim which I closed because we found someone licensed who fixed the problem so we really did not even have to make a claim. She made sure I received a letter so that this claim would not affect my insurance premium and followed up again to make sure all was good. Thank you
-
February 2023 by Dave Atko
I appreciate everything Britany Pennington informed me of that my coverage for my insurance. Very pleasant. Very helpful. Very knowledgeable. Even found out the stuff that I don’t remember signing up for which is Great to know now.
-
January 2023 by Brittany Pennington
Don saved my family from a possible nightmare. I previously had Geico at the state minimum coverage. He advised me to increase my coverage limits and shortly after I had an accident. So appreciative!
-
January 2023 by Mary Murphy
I purchased insurance through this agent and have remained with Don Murphy for about 15 years. The agency is professional knowledgeable and easy to work with. Throughout this time, they were able to find me policies that fit my needs and budget perfectly.One of the things I appreciate most is their honesty and transparency. They take the time to thoroughly explain my policy options and help me understand the pros and cons of each one, making the entire process stress free.Overall, I highly recommend this agent to anyone in need of personal or business coverage.
-
December 2022 by Malav Patel
Don is very quick, knowledgeable, and truthful. Will continue to have him as my insurance provider.
-
December 2022 by Amber Hanks
Don and his team are super amazing the hard work n dedication they have to help others is amazing nothing but good things I can say about them ? they rock
-
December 2022 by Sarah Sutton
***DO NOT SIGN UP WITH THIS AGENCY OR AMFAM***My rates doubled in about 3 years with no claims filed of any kind. When I called 6 times to get a call back and ask why, no one would call me back. So I switched insurance companies. Got my new policy for half of what AMFAM was charging. Then called this agent to cancel. After my 3rd call I finally got a call back so I could cancel. That was a month ago. They billed the policy to my escrow despite it being canceled and despite 5 separate phone calls and assurances this was done, the refund check has yet to be cut or sent and I received a bill yesterday for the past due auto policy that I canceled over a month ago. Guys. Go literally anywhere else.
-
December 2021 by Cosmic Rider
Don has been my agent for many years with home, autos, business and commercial vehicle policies. Don and his personnel have always been there for help when my family needed them.
-
December 2021 by Theresa Gosha
The agency is wonderful! They are very informative, friendly, and professional. I am always given great service. They send me all and any updates concerning my policies and other features of American Family.
-
December 2021 by LaTasha Scott
Don, Valerie and the whole team are amazing!! I always have a ton of questions and they are always so patient and willing to walk me through any process. They have become like family to me. Highly recommended!
