Firestone Complete Auto Care, located at 10327 S Cicero Ave in Oak Lawn, IL, has been serving the community since 1926, offering a wide range of vehicle services from maintenance to repairs. Customers can find solutions for every make and model, including tire sales, oil changes, brake inspections, and engine repairs. The staff is known for excellent customer service, with many reviews highlighting the helpfulness and friendliness of the team. A manager engages with customers to enhance their experience, and specific team members have been praised for their exceptional assistance, such as diagnosing issues and keeping customers informed. However, there are some concerns regarding communication and effort in certain situations. One customer reported difficulties confirming tire deliveries, while another experienced issues with a car breakdown but was ultimately pleased with the service received. Despite these challenges, many customers express satisfaction with the quality of service and the expertise of the auto technicians. Firestone Complete Auto Care aims to provide reliable and affordable auto care tailored to the needs of the Oak Lawn community, encouraging residents to schedule appointments for a trustworthy vehicle maintenance experience.
No apt, easy and fast. Inside area is clean and quiet. Starbucks next store you can walk to if you need.
August 2026
In store during tornado warning sirens glaring ,staff ushered all customers to place of safety. Extremely courteous, demonstrating safety as priority. I would like to extend my heartfelt gratitude to the entire Firestone team.
August 2026
Always the best and friendly customer service on the planet. The employees want to help, they explain everything in a way anyone can understand and they will always make sure what you can afford before they begin the work. This place gets an A+. Go in and see for yourself.
