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September 2023 by Nick Georgelos
WARNINGThe service you get here is exceptional.YOU MAY NOT BE USED TO IT
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June 2023 by Debbie Zefran-Jerry
First American is GREAT!!! They truly are an AWESOME bank there to help us with every need. Our branch is the Oak Lawn branch, the staff is always willing to go the extra mile and this post is not big enough for us to share all our acolades on our personal banker Leah she is one of the BEST -the employees at this location totally know what they are doing! Thank you for hiring them they make this BANK #1!!!!
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June 2023 by Sabrina Brown
AGAIN ANOTHER FIRST AMERICAN BANK LOCATION WHICH OFFERED GREAT SERVICES TO ITS CUSTOMERS AND THE STAFF WAS EXTREMELY ACCOMMODATING AND WELCOMING. I HAVE HEARD OTHERS COMPLAIN ABOUT THIS BANK IN OTHER REVIEWS BUT MY EXPERIENCE WITH A FEW OF THEIR LOCATIONS HAS BEEN EXTREMELY POSITIVE. I SUGGEST FOR ANYONE WHO IS A FIRST TIME USERS OF BANK, IN DESPERATE NEED OF A BANK DUE TO PAST ISSUES INVOLVING ANOTHER BANK OR IF U ARE CENTRALLY LOCATED AND SEEKING A BANK CLOSE TO WHERE U LIVE. THEN OPEN AN ACCOUNT HERE BECAUSE I HAVENT BEEN DISAPPOINTED ONCE WITH THIS BANK.
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March 2023 by Renny Berndt
Always a great experience with this bank. I've never had a bad experience and always recommend to anyone that asks. Staff is excellent.
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July 2022 by Midwest Business Consulting
First American is a great 'above & beyond' bank. I've maintained a great banking relationship for my personal and business accounts for 22+ years with them. Personal customer service like no other bank (seriously) - always happy (and do) recommend this bank to clients and friends. Keep up the great work!
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November 2021 by Sylvia Lopez
The staff are great very professional and friendly. I would recommend first American bank
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September 2021 by Debbi P
At the beginning of August, I came to this branch to open a checking and savings account. Since I was opening the accounts with a check, the funds wouldn't officially be in the accounts for a few days, so I had to pay for my checks. I was told it would take 2-3 weeks to receive them. It's the middle of September and I haven't received them. I called and left messages twice for Maria Cazares, the senior rep who set up my account, to check the status of my order. She never returned my calls. Tired of being ignored, I called the customer service number. Delores (customer service agent) told me checks were never ordered! She offered to order the checks for me rush delivery and hopefully I will have them by the beginning of next week. Very poor customer service. I would not recommend doing business at this branch.
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January 2020 by Jimmie Strick
Always a pleasant transaction with the professional staff at this location.Happy New Year!!!