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March 2024 by jason fudge
Great experience
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October 2023 by Jorge Navarrete
Exelent services
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September 2023 by Jelani McEwen
First off will acknowledge that I sent my xbox one in for repair and from what i can tell it works like new. The issues appeared with the experience.First off, they only accept cash. Id prefer to use a credit card because if they scam me you can always challenge the charges.Second they gave an estimate of 100 to 150 to for the repair with the little clarity about the rational for the charge. When i picked it up the charge was 180.Third, he said it would take two days and he'd call when it was ready. I finally called after 5 days and my xbox was back but he was out running errands so I couldnt pick it up. There was 4 fours until the end of the day according to their hours.Fourth, when i did come to pick it up the next day he was a couple hours late and I had to wait.Just horrible customer service, but the xbox works. If you are looking for punctuality, transparent pricing, and open communication, I wouldn't go here, but if all that matters is the job gets done they can get it done.
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September 2023 by Jesus Rodriguez
Fixed my Xbox Series S in a week, Great service, Would highly recommend you coming here!!!
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July 2023 by Julian Coleman
Great rate and fast fix..Good Business
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July 2023 by Harold Eberhardt
Great job got it fixed with no problems in a week
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March 2023 by Loretta Austin
My sons Xbox was fixed by Gamebox fix and he is absolutely satisfied with itCan’t get him off the game it works so wellThank Gamebox fixYour great
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February 2023 by Michelle Pickering
I would recommend them but they couldn't determine what was wrong with my son's PS5. They are very friendly and clean for FREE. I don't think it was their fault at all. I think the electric in our apartment is outdated or some other issues.
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December 2022 by Frank Garcia
My ps5 was not powering on after i had a power surge at my home. The console would only beep when attempted to power on but no power. I brought it to gameboxfix said they would diagnose gave me a fair quote and told me It was a 2-5 day turnaround. 4 days later i got a call from gamebox and my system was ready. As of now my system has been working perfectly. Would definitely recommend them in the future.
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October 2022 by Tommy Johnson
My ps5 was not powering on after i had a power surge at my home. The console would only beep when attempted to power on but no power. I brought it to gameboxfix said they would diagnose gave me a fair quote and told me It was a 2-5 day turnaround. 4 days later i got a call from gamebox and my system was ready. As of now my system has been working perfectly. Would definitely recommend them in the future.
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October 2022 by A-Z MINDSET
I only leave reviews if i had great or bad experience! THIS IS A BAD EXPERIENCE!I have a ps5 that was overheating! I got a quote for a repair for 170 from another vendor but the warranty was only 10 days!I tried to give this place a shot (Game Box Fix) as the guy qouted me 120 to 240. IMPORTANT! He said he woukd call me if it was in the 240 rangeI told him to call me when he had an estimate as i was not willing to pay 240 to fix my ps5I HAD to put down 90 for a deposit! Which i was not explained what the deposit was for! I went along like a gullible little kid!VERY IMPORTANT! The repairs are NOT done there! Its sent to a warehouse in chicago somewhere. REGARDLESS, took them 2 weeks get it repaired! YES 2 weeks! Other places I called told me 2 days tops!!ALSO the guy doing the sale called me about 10 days in asking me what was wrong with the ps5! SHOULDNT THE TECH KNOW THAT!!??SO i get a call exactly two weeks later from initial drop-off date,and the guy says its repaired! I asked how much was the repair! Guy couldn t even tell me right away! REALLY! RED FLAG!I call 2 days later to arrange pick up and he tells me the price is 240!?I NEVER received any call or warning letting me know it would be that much! I was never given a chance to decline service! Its my fault i assumed the deposit was a diagnostic fee! I was wrong!WHO does a repair before consenting with owner? I NEVER was given the chance to decline service!! Keep in mind i told them their competitor was less money at 170, and i came to them for a better deal! Nope! They just wanted to scam me for a ridicoulous price!I think they would have scammed for more money if they could, as i have to take their word for it they fixed the problem. Only gave me a 30 day warranty!I M very dissatisfied with Game Box Fix! I will Never do business with them again! GO anywhere else before going here! This is the WORSE game repair experience i ve ever had!- 2 weeks to fix( they ship your stuff out)- repairs prices are ridicoulous! 240! I could buy a new ps5 at time of this writing for 600!-Forget getting customer service!You have no idea when you will get your stuff back or what the final price will be!SHADY never again! If this helps one person it would give me some joy!STAY AWAY! Go to Wefixgames! At least they are honest and upfront!
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October 2022 by Ju Money
Great service, they got me back right where I need to be. Definitely worked a miracle
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October 2022 by Tamika Pierce
The service and customer service was EXCELLENT! Thanks, Sam for putting a smile ? on my son face!
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September 2022 by steve brennan
Zero stars took my game system to get fixedJust like all the reviews STAY AWAY. Not professional. They lost my console for 3 weeks
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April 2022 by William Pearson
I highly recommend this game repair center they helped me they told me that I needed a new ps4 the old one needed a new motherboard when I took it to doctor phone repair he told me I needed a new hard drive I just put a brand new hard drive in my ps4 on December 18-2021 I want to say thank you to game box there staff is very nice and very helpful I will be back again when I need another repair I have a pc that I got fixed from Dr phone repair he did ok on that I’m never going back to doctor phone repair again there staff was not kind to they was very rude thank you game box
