-
January 2024 by Asmah Natour
The only shop me and my entire family trust! It's not often you come across and honest mechanic shop but this one is just that! Besides doing the job right (always) they're super honest. They tell you exactly what your car needs done and if there is something that's not super urgent that needs to be done they let you know that as well. They're highly knowledgeable. The two owners Moe and moody make you feel very welcomed and treat every person as a priority. All the mechanics there are the best especially Ali. Hands down the best place to take your car and I always recommend to everyone I know. If I could give 100 stars I would.
-
January 2024 by Jackie Alfarah
Moe, Moody and their amazing team have provided exceptional customer centered service from the moment I brought my car in. Throughout my first experience with them, they have been so patient, attentive, communicative and honest. They take their time to explain everything in detail as well as write a full diagnostic work up on what was performed with their cost breakdown and what recommendations/maintenance they have for you to extend the longevity of your vehicle. I am completely blow away by this team and I appreciate them more than they know! Thank you Moody, Moe and Team!
-
January 2024 by Brad Hodorowicz
Easily one of the best mechanics I've ever been to.I left my car there for an hour to get my oil changed and receive a call saying that my breaks are looking worse for wear as well as my engine filters. Moody not only looked at my driving history and said that I could go another oil change before really needing to replace everything but I did anyway. The inspection to find all this out was at no additional charge btw, and the cost to get all it done wasn't even that much more than it was for someone I know to get two of their breaks done somewhere else.What surprised me more than that is how I had only been there once before and Moody already known me by both face and name. I don't even know the names of most of my coworkers let alone someone I only see only once every few months mixed in with everyone else that comes to get serviced.When I brought of concerns of potential problems that may even be me just being paranoid. Moody told me to bring it in for a free inspection. He even said this for a part I wanted fixed, which I already knew what the problem was do to it preventing my car from starting before I even knew about Global Auto Repair. Said problem cost me $400 just to find (and Band-Aid fix, not perma fix) from another mechanic and Moody was willing to confirm the problem before even giving a price to fix for free. He also said he would do this for someone I know who has EVERY light on their dashboard on with only a suspicion of the issue.At time of review GAR has 5/5 stars and I can say with certainty. They deserve it and shall be getting another 5 stars from me.
-
January 2024 by Kathryn Arevalo
Definitely don’t like dealing with or going to any type of auto repair mechanic. I’ve been to places where they talk AT you like you are stupid or overcharge you because they think they know your budget and car better than you. At global auto I’m constantly met with people who are listening, patient, and kind! They even call you back if you miss them! I never feel like I’ve asked too many questions or a stupid question. I’m always reassured that they will be there to assist me in whatever is happening with my car. I don’t trust just anyone to work on my mine. As Long as the doors are open you have a happy customer!
-
January 2024 by Maricela Carreno
I have been going to Global for about 10 years. As a single mother of 4 (now adults) it was a sigh of relief to find knowledgeable mechanics that take the time to explain what is wrong with your car and offer quality and affordable repairs. Highly recommended.
-
November 2023 by Brandi C.
This place is awesome...Moody and Mo will give you there honest suggestions about your vehicle and what to expect..I have been going here for over 10 years and never had a issue..Prices are reasonable and fair...
-
October 2023 by David Carrillo
Overall, a great experience.I was hesitant to take my car to any place other than my "car guy" who I've used for the last 15 years. After my "car guy" had surgery that prevents him from working on cars for months, I searched online and found Global Auto Repair. When I called them, their man Mo was engaged, kind and knowledgeable. Cautious optimism.I decided to take my car and get looked at as the car was not running right and the check engine light was on. Mo's team diagnosed issues with the spark plugs, coils and gasket seal leaks. The repair team fixed the issues and my 14 year old SUV is running like new once again. They even found an engine mount issue that they fixed but didn't charge me extra. Overall a good experience all around. While their service is a bit expensive, you get what you pay for. I will definitely bring my car back to Mo and team.
-
October 2023 by Lesley Arevalo
I meant to leave this review over the summer and, life. The guys here are great. I’ve taken cars here in the past as a friend had referred me and most recently, both my daughters took their new car to get inspected here by Moe and his team. Let me tell you when I say they are honest and transparent about everything. Even offered advice on car maintenance being that they are both young. I fully trust their work and as they back up what they say.
-
October 2023 by LUCIA GARCIA
I was referred by a family friend and it was better than expected. Great customer service from Moody to the phone call to in person experience. Honest and professional! My car was ready the same day! Im use to my car being in the shop for at least 3 days min. I will be coming here from now on.Services: General repairs & maintenance
-
October 2023 by Cecelia Mccord
I love this place and the Staff. They always do me right about my 2011 Honda . I’m from North Carolina and sense I have been here in Chicago this is where I come for all my car needs. Recently. I took my car to another shop for and they told me that a lot of worked needed to be done, and I bought it here for a second opinion , and they checked out everything and I just needed shocks and break pads , not the other stuff the other shop said I needed… Thank God for these Men,, they saved me a lot of money. I would never take my car anywhere else.. Thank You Thank You Thank You????Services: Tires
-
October 2023 by CHRIS
The service here is fantastic! Great customer service & techs are very knowledgeable. They get you in and out in a timely manner and the pricing is very reasonable. Forget the dealership, these guys are my new one stop shop!
-
October 2023 by Mike D.
Best shop around. High quality mechanics and fantastic customer service. Always have all repairs explained in great detail. I would recommend anyone to them.
-
September 2023 by Charlette Lucas
I really enjoyed transparency with the staff. Moët and Moody were both very helpful in assisting me with my vehicle. The shop will now become my primary place for all vehicle needs. After Firestone destroyed my vehicle Global Auto Repair access all damages and explained what I needed. I was very satisfied with the work and service. My dad recommended this auto shop for me. Very professional.Services: Transmission
-
September 2023 by Hank Sanders
I cannot say enough good things about Global Auto Repair specifically because customer service exec Moody is so helpful. In the used car/car repair business so many people are trying to upcharge you and scam you. Moody and the mechanics and Global have given me great advice and honest assessments and price. I even called Moody in my negotiation with the used car salesperson and he helped me reduce the price! Then he followed up and called ME to check in on how the car was driving. He also over and over offered to call mechanics closer to me if it was more convenient for me to update them on my car even if it meant him missing out on my business. He doesn't seem to care too much about selling me on things but rather is more focused about giving the correct advice and helping me make the right decision. I didn't get his co-workers' or mechanics' name but they were both great too. I'll continue to give them business and can't recommend them enough. Really good experience.Service: Auto maintenance
-
August 2023 by Zachary LaCien
Honesty, the best auto-repair shop you can take you vehicle to, bar-none. They’ve taken care of so many of my cars with great service and great rates. Currently I’m taking my 2018 Toyota 4Runner SR5 there and my fiancé is taking her Porsche Cayenne there. They service them as if they are their own cars. I would never go anywhere else. Best service in the industry.
